Process Intelligence and Optimization Senior Consultant

Slalom; Chicago (IL); On-site; USD 115,000 - 145,000; Full time

Benefits offered by this job

401(k) with match

Health, dental, & vision coverage

Well-being reimbursement

Paid holidays and parental leave

Job summary

Slalom seeks a Process Intelligence and Optimization Senior Consultant to drive operational improvements across large-scale enterprise settings. You will lead process mining initiatives, craft governance frameworks, and support automation integrations with UiPath and Power Automate.

You will partner with business units to train teams, scale capabilities, and deliver measurable ROI, leveraging Lean Six Sigma and Agile delivery methods to achieve strategic outcomes.

Qualifications

• 5+ years of experience in operational improvement, process improvement, business consulting, or transformation.
• Demonstrated success in identifying and delivering measurable process improvements.
• Strong communication and facilitation skills with the ability to influence and collaborate with stakeholders at all levels—from frontline to executive.
• Ability to lead complex, data-driven initiatives with a clear understanding of change management dynamics.

Responsibilities

• Conduct assessments of operations, workflows, and systems to identify improvement opportunities using lean, Six Sigma, and Agile principles.
• Perform root cause analyses on performance issues, rework, and SLA breaches using event logs and structured process diagnostics.
• Develop and maintain detailed business cases, process improvement roadmaps, and governance frameworks for initiatives spanning business functions.
• Lead and support the deployment, scaling, and governance of process mining across business units, ensuring alignment with strategic goals.

Skills

Process improvement

Change management

Stakeholder facilitation

Data-driven decision making

Tools

Celonis

ARIS Process Mining

Signavio

UiPath

Power Automate

AIMS++

Co-Pilot Studio

Job description

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value.

At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.

Job Title: Process Intelligence and Optimization Senior Consultant

What will I do?

• Conduct assessments of operations, workflows, and systems to identify improvement opportunities using lean, Six Sigma, and Agile principles
• Perform root cause analyses on performance issues, rework, and SLA breaches using event logs and structured process diagnostics
• Develop and maintain detailed business cases, process improvement roadmaps, and governance frameworks for initiatives spanning business functions
• Lead and support the deployment, scaling, and governance of process mining across business units, ensuring alignment with strategic goals focused on return on investment
• Provide consulting support on associated automation platforms including UiPath, Microsoft Power Automate, Co-Pilot Studio, and AIMS++
• Facilitate process discovery workshops, working groups, and data walkthroughs with stakeholders to align on challenges and opportunities
• Act as a change agent and capability builder: provide training and mentorship to business unit teams and continuous improvement (CI) practitioners
• Create reusable methodologies, templates, and toolkits that enable repeatable success and scale process intelligence capability
• Process Mining Familiarity: Hands-on experience with tools such as Celonis, ARIS Process Mining, and Signavio—including event log management, process visualization, variant exploration, and KPI configuration
• Workflow & Automation Ecosystem: Familiarity with automation technologies such as UiPath, Microsoft Power Automate, AIMS++, and Co-Pilot Studio
• Methodologies: Lean Six Sigma familiarity, Agile delivery frameworks, and process discovery techniques

What will I bring?

• 5+ years of experience in operational improvement, process improvement, business consulting, or transformation, ideally in mid- to large-scale enterprise settings
• Demonstrated success in identifying and delivering measurable process improvements
• Strong communication and facilitation skills with the ability to influence and collaborate with stakeholders at all levels—from frontline to executive
• Ability to lead complex, data-driven initiatives with a clear understanding of change management dynamics

About Us

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.

What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices.For this role, we are hiring at the following levels and targeted base pay salary rang es:The targeted base salary pay range for Senior Consultant is $115,000-145,000. In addition, individuals may be eligible for an annual discretionary bonus . Actual compensation will depend upon an individual’s skills, experience, qualif ications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

Wearecommittedtopaytransparencyandcompliancewithapplicablelaws.Ifyouhavequestionsorconcernsaboutthepayrangeorothercompensationinformationinthisposting,pleasecontactusat: [e-mail] .Pleasenote,thisrecipientisnotabletosupportrecruitmentinquiriesbeyondthispurpose.

EEO and Accommodations

Slalomisanequalopportunityemployerandiscommittedtoattracting,developingandretaininghighlyqualifiedtalentwhoempowerourinnovativeteamsthroughuniqueperspectivesandexperiences.Allqualifiedapplicantswillreceiveconsiderationforemploymentwithoutregardtorace,color,religion,sex,nationalorigin,disabilitystatus,protectedveterans’status,oranyothercharacteristicprotectedbyfederal,state,orlocallaws.Slalomwillalsoconsiderqualifiedapplicationswithcriminalhistories,consistentwithlegalrequirements.Slalomwelcomesandencouragesapplicationsfromindividualswithdisabilities.Reasonableaccommodationsareavailableforcandidatesduringallaspectsoftheselectionprocess.Pleaseadvisethetalentacquisitionteamorcontact [e-mail]tionsduringtheinterviewprocess.