Process Improvement Specialist II

AdventHealth; Florida; On-site; USD 61,000 - 113,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

PTO from Day One

403(b) retirement plan

Parental leave 4 weeks

Career development

Well-being resources

Mental health resources

Pet benefits

Job summary

AdventHealth in Orlando, Florida seeks a Process Improvement Lead to drive strategic initiatives, analyze processes, and implement controls that boost performance and reduce costs.

You will apply PI tools such as value stream maps and standard work, collaborate with executives and physicians, and manage multiple projects while mentoring team members. Travel to local locations is required.

Qualifications

• 2+ years of relevant experience or functional equivalence
• Proven experience leading process improvement projects, preferably in a complex organizational environment
• Strong data analysis and problem-solving abilities

Responsibilities

• Manages and executes strategic initiatives to ensure successful outcomes. Conducts analysis, documents processes, develops and implements effective controls, and optimizes processes to increase operational performance and reduce costs.
• Utilizes PI principles and tools, including value stream maps, standard work, 6s, visual management, facilitation, and change management skills to support continuous improvement.
• Interacts effectively with stakeholders at all organizational levels, including senior executives and physicians, to affect change within the organization.
• Prioritizes and manages multiple competing projects, deadlines, and customer relationships.
• Maintains accurate documentation and status of project timelines and keeps team stakeholders and executive leadership informed of project status.
• Facilitates cross-functional meetings and discussions to address roadblocks and ensure critical milestones and deliverables are completed in a timely manner. Conducts observations, develops actionable plans, and implements viable solutions to problems identified.
• Handles change management concerns and addresses political issues that may interfere with projects.
• Proactively identifies potential project risks and takes steps to mitigate them. Mentors and develops team members in PI tools and methodologies, providing project guidance and assigning support tasks/responsibilities as necessary. Travels between local locations as required for meetings and observations. Performs other duties as assigned.

Skills

Data analysis

Process mapping

Lean Six Sigma

Problem solving

Project management

Change management

Communication

MS Office

MS Project

Tableau

Minitab

Education

Bachelor's degree

Master's degree

Tools

Microsoft Office

MS Project

Minitab

Tableau

Visio

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

602 COURTLAND ST

City:

ORLANDO

State:

Florida

Postal Code:

32804

Job Description:

• Manages and executes strategic initiatives to ensure successful outcomes. Conducts analysis, documents processes, develops and implements effective controls, and optimizes processes to increase operational performance and reduce costs.
• Utilizes PI principles and tools, including value stream maps, standard work, 6s, visual management, facilitation, and change management skills to support continuous improvement.
• Interacts effectively with stakeholders at all organizational levels, including senior executives and physicians, to affect change within the organization.
• Prioritizes and manages multiple competing projects, deadlines, and customer relationships.
• Maintains accurate documentation and status of project timelines and keeps team stakeholders and executive leadership informed of project status.
• Facilitates cross-functional meetings and discussions to address roadblocks and ensure critical milestones and deliverables are completed in a timely manner. Conducts observations, develops actionable plans, and implements viable solutions to problems identified.
• Handles change management concerns and addresses political issues that may interfere with projects.
• Proactively identifies potential project risks and takes steps to mitigate them. Mentors and develops team members in PI tools and methodologies, providing project guidance and assigning support tasks/responsibilities as necessary. Travels between local locations as required for meetings and observations. Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Solid understanding and application of data collection/analysis tools & methodologies
• Well-versed in process mapping, root cause analysis, statistical controls
• Experienced practitioner of quality & process improvement methodologies such as lean six sigma
• Excellent analytical, statistical, and problem-solving skills
• Ability to succinctly translate high level concepts into actionable items
• Familiar with project management and change management concepts and methodologies
• Excellent written and verbal communication skills
• Excellent organizational and time management skills
• Able to lead a project independently under limited direction and manage multiple projects simultaneously while thriving in a setting requiring collaboration and teamwork.
• Ability to transfer clients’ perceptions of problems into viable solutions. Utilizes diplomacy skills and flexibility in response to clients’ changing concerns
• Proficient with Microsoft Office (Word, PowerPoint, Excel, Outlook, Visio)
• Familiarity with MS Project, Analytical & Data Visualization Software (Minitab, Tableau, etc.) [Preferred]

Education:

• Bachelor’s [Required]
• Master’s [Preferred]

Field of Study:

• Engineering, Healthcare, or Business

Work Experience:

• 2+ years of relevant experience or functional equivalence [Required]
• Project Management Experience [Preferred]
• Proven experience leading process improvement projects, preferably in a complex organizational environment [Required]

Licenses and Certifications:

• Six Sigma [Preferred]
• Certified Associate in Project Management (CAPM) [Preferred]
• Change Management Certification (PROSCI) [Preferred]

Physical Requirements:

(Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$60,756.80 - $113,006.40

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida's background screening requirements at the Florida Care Provider Background Screening Clearinghouse : https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.