Process Improvement Manager

BKD; Livonia (MI); Hybrid; USD 76,000 - 115,000; Full time

Benefits offered by this job

Generous PTO

Hybrid Livonia office

Development-focused leadership

Job summary

BKD in Livonia, MI seeks a Process Improvement Manager to own adaptability initiatives within a freelance setup. You’ll pair project management with organization, drive data-driven improvements, and own outcomes while collaborating with a strong team. Expect a hybrid Livonia office, generous PTO, and a clear focus on your development.

Expect $76,000 - $115,000, with leadership supporting your growth and momentum, and a flexible, results-oriented work cadence.

Qualifications

• Approximately 6+ years of hands-on experience in a general role.
• Strong time-management skills and a bias toward action.
• Growth mindset with openness to constructive feedback.
• Self-motivated and able to work independently with minimal oversight.
• Ability to learn new general systems quickly and apply them effectively.

Responsibilities

• Notice the data-driven gap between the spec and the shipped thing.
• Bridge Attention to Detail and Networking so neither team works in the dark.
• Support daily operations at our Livonia site and keep workflows moving.
• Notice when a general metric is lying and dig in.
• Maintain clear documentation of work performed and outcomes delivered.
• Communicate progress, blockers, and results to stakeholders and leadership.
• Hand off Networking work clean enough that nobody has to ask twice.
• Trade quick wins for hands-dirty fixes when the math favors patience.

Skills

Critical thinking

Time management

Growth mindset

Learning agility

Independent work

6+ years experience

Work Ethic

Job description

We built this Process Improvement Manager role around momentum, so if you pair Project Management with Organization, BKD will get out of your way. You'll take full ownership of Adaptability initiatives, work alongside a strong team, and earn $76,000 - $115,000 in this freelance role.

Key Responsibilities

• Notice the data-driven gap between the spec and the shipped thing
• Bridge Attention to Detail and Networking so neither team works in the dark
• Support daily operations at our Livonia site and keep workflows moving
• Notice when a general metric is lying and dig in
• Maintain clear documentation of work performed and outcomes delivered
• Communicate progress, blockers, and results to stakeholders and leadership
• Hand off Networking work clean enough that nobody has to ask twice
• Trade quick wins for hands-dirty fixes when the math favors patience

What You'll Bring

• Critical thinking skills and sound, independent judgment
• Strong time-management skills and a bias toward action
• A growth mindset and openness to constructive feedback
• Ability to learn new general systems quickly and apply them effectively
• Self-motivated and able to work independently with minimal oversight
• Around 6+ years of hands-on experience in a general role
• Manager fluency in Work Ethic, with Customer Service on your roadmap

BKD is an employee-centric Livonia, MI company born from the belief that general tools should respect the people using them. The data-driven pace here is real, but so is the permission to log off and recover.

Expect $76,000 - $115,000, a hybrid Livonia office, generous PTO, and leaders who treat your development as a real priority.