Process Improvement Manager

Smurfit Westrock; Lansing (MI); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision coverage

401(k) with company match

Paid time off and holidays

Tuition reimbursement

Job summary

Smurfit Westrock in Lansing, MI is seeking a Process Improvement Manager to lead continuous improvement efforts on site. The role focuses on elevating plant performance, acting as a change agent, and driving world-class manufacturing practices.

You will participate in the site leadership team and guide CI activities aligned to safety, quality, cost, service, and people goals. The position requires Lean Six Sigma experience, strong coaching abilities, and the capacity to influence across levels.

Qualifications

• B.S or A.S in a technical field; preferred but not required.
• Manufacturing experience required; paper/packaging experience a plus.
• Lean Six Sigma Green Belt preferred; must complete Yellow Belt and Green Belt training within 6 and 18 months respectively.
• Experience leading team-based process improvement projects for manufacturing.
• Strong interpersonal and communication skills.

Responsibilities

• Identify and prioritize CI activities aligned to Safety, Quality, Cost, Service, and People.
• Lead and mentor CI project leaders and teams to deliver high-impact results.
• Track financial progress and savings from CI initiatives.
• Coordinate with site leadership to allocate resources for CI projects.
• Implement Enterprise initiatives including Daily Management System and Problem-Solving Practices.
• Report progress and outcomes of CI projects to stakeholders.

Skills

Interpersonal skills

Communication skills

Leadership

Change management

Education

B.S or A.S in a technical field

Tools

Structured problem-solving

Lean Six Sigma training

Job description

Description & Requirements Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Description & Requirements Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Process Improvement Manager - Lansing, MI

The Opportunity

The Continuous Improvement (CI) Leader plays a key role in building a sustainable culture of employee engagement in continuous improvement. This position will act as a change agent to elevate levels of plant performance and deliver high impact results. The CI Leader functions as a member of the site leadership team and is responsible for all operational excellence and world class manufacturing activities. This role serves as a site resource to drive local CI improvement. The role may also liaison with divisional and site resources to execute productivity strategies and ensure CI activities are aligned with business goals related to Safety, Quality, Cost, Service, and People. Success in this role requires a leader who can effectively drive change in a fast paced manufacturing environment utilizing continuous improvement methodologies and tools. Sample responsibilities include identifying / prioritizing improvement activities, tracking financial progress, and coaching / mentoring project leaders and teams. The ability to influence and lead others is key to success.

How You Will Impact Smurfit Westrock

The CI Leader is responsible for helping drive business results including productivity by leveraging continuous improvement systems, processes, and tools. She/he will help support the deployment of the standard WestRock Operating System and build a sustainable culture of employee engagement in continuous improvement.

Specific responsibilities Include:

• Partnering with site leaders to ensure site CI priorities are aligned with overall business strategy and goals.
• Leverage a zero-loss mindset to identify and prioritize areas of improvement.
• Deliver value by both leading and supporting the focused execution of CI projects.
• Manage the local pipeline of improvement projects aligned to productivity targets.
• Work with site leaders to prioritize and assign resources to ensure project success.
• Build capability in others through coaching and mentoring project leaders and teams.
• Support implementation of enterprise initiatives including Daily Management System, Problem-Solving Practices, and Reliability Excellence.
• Coordinate regular progress reviews of CI projects with project leaders and site leadership.
• Function as a liaison to the divisional Operational Excellence team.
• Tracking and reporting of results including cost / productivity benefits.
• Ensuring all projects and savings are properly documented in the WestRock productivity tracker.
• Sharing best practices within and outside of the site.
• Supporting the enterprise Learning & Development framework, processes, and tools in partnership with the operations and support of technical floor trainers.

What You Need To Succeed

• B.S or A.S in a technical field preferred but not required.
• Prior experience in a manufacturing role is required. Paper and packaging experience is a plus.
• Lean Six Sigma Green Belt certification preferred but not required. Will be required to complete WestRock Yellow Belt and Green Belt training within 6 months of hire and become certified within 18 months.
• Knowledge and skill of continuous improvement tools including structured problem-solving methodology
• Experience with leading team-based process improvement projects for manufacturing applications with proven results.
• Strong interpersonal and communication skills.
• Ability to lead and influence to drive positive change
• Demonstrated ability to coach, teach, and mentor others

What We Offer

• Corporate culture based on integrity, respect, accountability, and excellence
• Comprehensive training with numerous learning and development opportunities
• Competitive salary reflecting skills, competencies, and potential
• A career with a global packaging company where sustainability, safety, and inclusion are foundational to how we operate
• Competitive total rewards package including medical, dental, and vision coverage options starting on your first day
• Health Savings Account (HSA) with company contributions and flexible spending account (FSA) options
• 401(k) retirement plan with company match and automatic contributions to support your long-term financial goals
• Company-paid life insurance and disability coverage for financial protection
• Mental health support and wellness programs designed to promote overall well-being
• Generous paid time off, including company holidays, vacation, and paid parental leave
• Tuition reimbursement and ongoing learning and development opportunities
• Additional voluntary benefits such as legal services, identity protection, pet insurance, and more

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.