Process Improvement Lead – BPMO & Automation

Colorado Community College System (CCCS); Westminster (CO); Hybrid; USD 87,000 - 91,000; Full time

Benefits offered by this job

Remote work up to 2 days/week

Travel to FRCC campuses as needed

Job summary

Front Range Community College (FRCC) seeks a Business Process Manager to lead the College’s process improvement initiatives and the BPMO. You will collaborate with campus leadership to standardize workflows, drive automation, and improve service delivery while ensuring governance and documentation are in place.

Remote work up to two days weekly is possible with required on-campus presence and travel to all FRCC campuses.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Three years of professional experience in process improvement, business analysis, or related areas.
• Experience facilitating cross-functional improvement initiatives.
• Prior supervisory or lead experience, ideally overseeing technical/development staff.

Responsibilities

• Provide leadership for the College’s Process Improvement team and advance operational efficiency.
• Partner with leadership and staff to identify opportunities and implement process improvements.
• Lead BPMO-related governance, documentation, and standardization efforts across campuses.
• Manage data analysis, KPIs, and reporting to demonstrate outcomes to senior leadership.
• Coordinate with IT on automation efforts and ensure governance and security considerations.

Skills

Process improvement

Project management

Lean Six Sigma

Agile

Change management

Education

Bachelor’s degree in Business Administration / Operations Management

Job description

Front Range Community College (FRCC) seeks a Business Process Manager to lead the College’s process improvement initiatives and the BPMO. You will collaborate with campus leadership to standardize workflows, drive automation, and improve service delivery while ensuring governance and documentation are in place.

Remote work up to two days weekly is possible with required on-campus presence and travel to all FRCC campuses.