Process Excellence & Automation Manager

League; United States; Hybrid; USD 87,000 - 91,000; Full time

Job summary

Front Range Community College (FRCC) is seeking a senior professional to lead the College’s Business Process Management Office and drive process improvement initiatives. You will partner with leaders across divisions to identify opportunities, govern standards, and implement automation where appropriate.

The role emphasizes collaboration, change management, and data-driven decisions to improve efficiency and service delivery across three campuses. A Colorado resident is required on day one.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Three years of professional experience in process improvement, business analysis, operational excellence, project management, or related areas.
• Experience facilitating cross-functional improvement initiatives.
• Prior supervisory or lead experience, ideally including oversight of technical/development staff.
• Experience documenting and analyzing business processes.
• Experience establishing process governance frameworks and operational standards.
• Ability to communicate effectively, orally and in writing.

Responsibilities

• Lead BPMO and process improvement initiatives across the College.
• Collaborate with leadership to identify opportunities and build consensus.
• Manage multiple process improvement projects with clear plans and timelines.
• Develop and maintain process documentation and governance standards.
• Partner with IT to translate requirements into automation opportunities.
• Provide coaching and training on workflow design and optimization.
• Monitor KPIs and report outcomes to senior leadership.

Skills

Process improvement

Business analysis

Project management

Leadership

Cross-functional collaboration

Operational excellence

Communication

Education

Bachelor's degree in Business Administration or related field

Job description

Front Range Community College (FRCC) is seeking a senior professional to lead the College’s Business Process Management Office and drive process improvement initiatives. You will partner with leaders across divisions to identify opportunities, govern standards, and implement automation where appropriate.

The role emphasizes collaboration, change management, and data-driven decisions to improve efficiency and service delivery across three campuses. A Colorado resident is required on day one.