Process Improvement Associate

Pacific Sun Solutions, Inc.; San Juan (PR); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading solutions provider in San Juan is seeking a Business Process Improvement Associate to enhance operational workflows. The candidate should have excellent communication and analytical skills, with a minimum of 2 years in college, preferably in Business or IT. This position involves collaborating with cross-functional teams, documenting workflows, and supporting implementation of process changes. The role emphasizes critical thinking and adaptability for continuous improvement initiatives.

Qualifications

• Bachelor's Degree is an advantage.
• Able to evaluate processes to identify inefficiencies.
• Collaborate with teams to gather insights for improvements.

Responsibilities

• Support the analysis, documentation, and enhancement of workflows.
• Assist in implementing process change, including monitoring and reporting.

Skills

Excellent communication skills

Critical thinker

Team-oriented

Knowledge in creating process documentation

Proficient in using digital tools

Education

Minimum of 2 years in College, Bachelor's Degree preferred

Job description

Job Description

Medical Reimbursement

Business Process Improvement Associate

A Business Process Improvement Associate is responsible for supporting the analysis, documentation, and enhancement of operational workflows across departments. This role involves:

Requirements

• Minimum of 2 years in College preferably in Business, IT, or Computer Science courses. Bachelor's Degree is an advantage.
• Knowledgeable in creating process, documentations, workflows, and diagrams.
• Computer literate and proficient in using digital tools.
• Excellent communication skills, both oral and written.
• Critical thinker with strong problem-solving skills.
• Team-oriented and adaptable.
• Evaluating existing processes to identify inefficiencies, redundancies, or areas for improvement.
• Collaborating with cross-functional teams to gather insights and recommend practical, data-driven solutions.
• Documenting workflows and procedures to ensure clarity, consistency, and compliance.
• Assisting in the implementation of process changes, including training, monitoring, and reporting outcomes.

We’re seeking candidates who are analytical, detail-oriented, and able to think critically about systems, contributing to continuous improvement initiatives that enhance performance and productivity.

Pacific Sun Solutions, Inc.

HR Officer Pacific Sun Solutions, Inc.

Active within three days