Process Excellence, Audit, and Controls Analyst - IT

Brightspeed; Charlotte (NC); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive medical, dental, vision, &

401K plan with company match

Employee assistance program

Host of voluntary benefits

Job summary

Brightspeed currently seeks a Process Excellence, Audit, and Controls IT Analyst in Charlotte, NC to strengthen ICFR and IT controls within financial reporting. You will conduct audits, test controls, and partner with business and IT teams to map processes and improve efficiency.

The role requires 1–3 years in internal audit or IT controls, familiarity with SOX and COBIT frameworks, ERP concepts, and strong communication. A hybrid work model is available with competitive benefits.

Qualifications

• Bachelor's degree in Information Technology, MIS, Accounting, or related field.
• 1–3 years in internal audit, ICFR, IT controls or process improvement.
• Understanding of SOX, COSO, COBIT, NIST, and OWASP.
• Experience with control identification, walkthroughs, and testing for both business and technology-enabled processes.
• Knowledge of applications, infrastructure, databases, cloud environments, and system interfaces.
• Familiarity with ERP and application security concepts and control testing (SAP preferred).
• Strong skills in Visio and Lucidchart for process mapping.
• Proficient in Microsoft Office applications.
• Strong verbal and written communication skills.
• Excellent analytical and problem solving skills.

Responsibilities

• Participate in planning, fieldwork and reporting phases of internal audits to evaluate internal controls.
• Develop and execute ICFR and IT-related test plans to assess control effectiveness.
• Assess ITGCs and key application controls supporting financial reporting.
• Identify root causes and communicate results to stakeholders.
• Drive measurable process improvements by enhancing controls.
• Monitor remediation plans and ensure timely implementation of recommendations.
• Collaborate with process owners and IT stakeholders to strengthen controls.

Skills

Internal audit

IT controls

SOX

COSO

NIST

OWASP

Data analytics

Communication

MS Office

Education

Bachelor's degree in IT / MIS / Accounting

Tools

SAP

Cloud environments

Visio

Lucidchart

ERP

Job description

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!

Job Description

Role:

The Process Excellence, Audit, and Controls IT Analyst is a detail-oriented individual who will be responsible for conducting internal audits to assess the effectiveness of internal controls, identify areas of improvement, and ensure compliance with policies and regulations. The Analyst will possess strong analytical skills, a solid understanding of auditing principles, and can communicate audit findings clearly and effectively.

The Process Excellence, Audit, and Controls Analyst will play a crucial role in the organization’s Internal Control over Financial Reporting (ICFR) activities by assessing, monitoring, and enhancing both financial and technology-enabled internal controls and processes. The Analyst will participate in business process and IT walkthroughs to understand and identify key controls, keep abreast on control-impacting business and technology changes, effectively and efficiently test key controls, and monitor action plan remediation activities.

The Process Excellence, Audit, and Controls Analyst will evaluate and improve end-to-end technology-enabled business processes by identifying inefficiencies, control gaps, and opportunities for optimization, applying continuous improvement methodologies, and partnering with stakeholders to design scalable, efficient, and well-controlled processes.

Impact:

• Participate in the planning, fieldwork, and reporting phases of internal audits across various departments to evaluate the adequacy of internal controls.
• Develop and execute ICFR and IT-related test plans to assess the effectiveness of controls over financial reporting including thoroughly and clearly documenting the testing workpapers.
• Assess the design and operating effectiveness of IT General Controls (ITGCs) and key application controls that support financial reporting.
• Identify root causes, control design gaps, and best practices; communicate results clearly to business leaders, system owners, and management.
• Drive measurable process improvements by translating audit and process insights into sustainable, value-added enhancements, embedding strong business and IT controls.
• Partner with management to monitor remediation plans and ensure timely and accurately implementation of audit and process recommendations.
• Collaborate with and educate process and system/technology owners on the importance of maintaining strong internal controls and audit readiness.
• Develop strong working relationships with business and It stakeholders to maximize alignment and execution.
• Perform other duties as required.

Maximum travel is approximately 15%.

Qualifications

You will thrive in this role if you have:

• Bachelor's degree in Information Technology, Management Information Systems, Accounting, or related field
• Relevant work experience (1-3 years) in internal audit, ICFR, IT controls or process improvement.
• Understanding of business processes, financial reporting, and IT audit and control frameworks such as SOX, COSO, COBIT, NIST, and OWASP.
• Experience with control identification, walkthroughs, and testing for both business and technology-enabled processes.
• Knowledge of core technology concepts, including applications, infrastructure, databases, cloud environments, and system interfaces.
• Familiarity with ERP and application security concepts and control testing (SAP preferred).
• Strong skills in process mapping tools (e.g., Visio, Lucidchart)
• Proficient in Microsoft Office applications
• Strong verbal and written communication skills
• Excellent analytical and problem solving skills

A plus if you have:

• MBA, CIA, CPA, or CISA or a desire to obtain an advanced degree or certification
• Prior IT Internal Audit, IT External Audit, ICFR, or process evaluation and design experience
• Experience with SAP and/or cloud environments (e.g., Google Cloud).
• Experience with data analytics tools
• Previous telecom experience
• Lean Six Sigma Black Belt or equivalent certification

Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.

• Competitive medical, dental, vision, and life insurance
• Employee assistance program
• 401K plan with company match
• Host of voluntary benefits

Inclusion and belonging are at the center of our grounding belief in Being Real.

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [e-mail] to initiate the accommodations process.

For all applicants, please take a moment to review our Privacy Notices:

Brightspeed’s Privacy Notice for California Residents

Brightspeed’s Privacy Notice