Manager, IT – SAP Bill to Cash

Brightspeed

Charlotte (NC)

Hybrid

USD 95,000 - 150,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan with company match

Employee assistance program

Paid time off

Remote work options

Diversity and inclusion initiatives

Job summary

Join a forward-thinking company as a Senior Manager in Talent Acquisition, where you will lead the charge in implementing innovative SAP solutions to enhance the bill-to-cash process. This role offers the chance to inspire a talented team, drive innovation, and ensure operational excellence in a dynamic environment. With a commitment to diversity and inclusion, you will be part of a mission to revolutionize internet connectivity in underserved communities. Embrace the opportunity to shape the future of telecommunications while enjoying competitive compensation and comprehensive benefits.

Qualifications

7+ years of experience in delivering business applications.
Strong experience in SAP BRIM, FICA, and FSCM modules.
Proven leadership and team management skills.

Responsibilities

Develop innovative applications to support the bill-to-cash process.
Manage the entire software development life cycle (SDLC).
Collaborate with cross-functional teams to deliver results.

Skills

SAP BRIM

FICA

FSCM

Leadership

Agile methodologies

Analytical skills

Problem-solving

Communication skills

Education

Bachelor’s or master’s degree in MIS

MBA

Tools

HTML5

CSS

Java

JavaScript

React

Job description

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Senior Manager, Talent Acquisition at Brightspeed

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!

Job Description

We are looking for a Manager, IT - SAP Bill to Cash to join our growing team! In this role, you will use SAP technologies, and you will be responsible for leading and managing the implementation of applications and solutions to support the bill-to-cash process for Brightspeed. You will have a deep understanding of payment, collections and cash applications processes along with a strong experience in SAP BRIM and FICA modules. You will also be passionate about inspiring and leading teams directly and indirectly reporting to her/him and delivering exceptional user experiences and able to drive innovation through the development of cutting-edge applications.

As Manager, IT - SAP Bill to Cash, your duties and responsibilities will include:

Develop and implement innovative applications and solutions to support the bill to cash process using SAP technologies including BRIM, FICA and FSCM
Design and build user-friendly applications and interfaces to support payments, collections, credit, and dispute processes
Collaborate with cross-functional teams to gather requirements, design solutions, and deliver results that meet or exceed business expectations
Partner with cross-functional teams to ensure the successful implementation and integration of the applications into the company's overall systems and processes
Develop and maintain a roadmap for the development of these applications and ensure they meet the company's strategic goals and objectives.
Be hands-on and dig deeper into designs and engage with internal and external team members to solve some of the tough problems as they arise
Stay up to date with emerging trends and technologies in the telecommunications industry and apply this knowledge to improve the business outcome
Manage the entire software development life cycle (SDLC) including development, testing, deployment, and maintenance
Manage the team of developers, testers, and designers to ensure high-quality deliverables
Ensure operational excellence and be data driven by developing, monitoring and reporting critical KPIs around application health, availability, business metrics (touch-free payments, contact center customer issues related to bill-to-cash, reconciliations, fallouts, issue resolution cycle times, etc.)
Develop and maintain relationships with internal stakeholders and external vendors to maximize business outcomes
Ensure compliance with industry best practices, security protocols, regulatory requirements, and internal controls
Provide regular updates and reports to senior management on the progress of application development and operations
Work in a fast-paced, ambiguous environment, delivering results quickly and iteratively
Hire, grow and mentor diverse technical team in a 100% remote setting

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

Bachelor’s or master’s degree in MIS, MBA, or related field
7+years of experience in delivering business applications, with at least 5 years in SAP BRIM FICA FSCM modules delivering 2+ implementations
Strong leadership and people management skills
Proven track record of hiring, managing, inspiring, and growing a team of architects/developers/analysts and delivering high-quality software solutions
Proven experience of payments, collections, credit, disputes, and cash processes
Strong experience in software development life cycle (SDLC) methodologies including Agile
Excellent communication and interpersonal skills
Experience working in the telecommunications industry is a huge plus
Strong analytical and problem-solving skills
Expertise in web and mobile application development, including HTML5, CSS, Java/JavaScript, and React a plus
PMP or CSM certification a plus

Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real.

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

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