Process Engineer - Quality, Troubleshooting & Ops Support

Jobtailor; Cleveland (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor in Cleveland, OH is seeking a manufacturing quality and reliability specialist who will resolve customer issues, work with leadership to maintain output, and ensure product quality meets defined criteria.

The role includes troubleshooting equipment, supporting inventory activities, and upholding EH&S policies while collaborating across departments to drive continuous improvement in operations.

Qualifications

• BS degree in Engineering or 5 years of manufacturing experience.
• Strong problem solving and decision-making skills.
• Effective communication across all levels of the organization.
• Be punctual in meeting assignments.
• Cooperative and loyal teamwork attitude.
• Minimum of five years in a manufacturing environment.
• Heavy Excel abilities including formulas, pivot tables.

Responsibilities

• Receive communication from customers to resolve issues internally and externally.
• Interact with leadership and operations to manage quality and output.
• Ensure quality meets customer defined requirements in the Product Criteria.
• Troubleshoot equipment issues and initiate service when required.
• Support annual physical inventory activities.
• Support all EH&S metrics and comply with EH&S programs and policies.

Skills

Problem solving

Communication

Punctuality

Teamwork

Excel

Decision making

Education

BS degree in Engineering

5 years manufacturing experience

Tools

Excel

Job description

Jobtailor in Cleveland, OH is seeking a manufacturing quality and reliability specialist who will resolve customer issues, work with leadership to maintain output, and ensure product quality meets defined criteria.

The role includes troubleshooting equipment, supporting inventory activities, and upholding EH&S policies while collaborating across departments to drive continuous improvement in operations.