Process Engineer - Armor Products

Serenity Solution; City of Niagara Falls (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Parental leave

Paid time-off

Employee Assistance Program

Competitive 401(k)

Tuition Reimbursement

Pet Insurance options

LiveWell program

Job summary

A leading ceramics manufacturer in Niagara Falls is seeking a Process Engineer for the Armor product line. The ideal candidate will provide engineering support, manage customer relations, and improve manufacturing processes. Required qualifications include a Bachelor's Degree in Ceramic or Materials Engineering and at least 1 year of experience in a manufacturing environment. Strong candidates will be proactive and possess excellent problem-solving skills. Attractive perks include parental leave, competitive retirement plan, and educational reimbursement.

Qualifications

• Must have a Bachelor's Degree in Ceramic or Materials Engineering.
• 1+ years of experience in a manufacturing setting required.
• 3+ years of experience in ceramic manufacturing preferred.

Responsibilities

• Provide engineering support to develop and maintain products.
• Manage technical information flow and communicate with customers.
• Serve as the technical team leader for the Armor product line.
• Promote continuous improvement in product and process development.
• Work closely with manufacturing and commercial teams to solve issues.

Skills

Engineering expertise

Customer relations

Problem-solving

Manufacturing process improvement

Education

Bachelor's Degree in Ceramic or Materials Engineering

Job description

About the job Process Engineer - Armor Products

Job Description:

• We are seeking a charismatic and dynamic engineer to join our technical team at the Niagara Falls Ceramics Plant!
• The engineer provides engineering and consulting support to maintain and develop products or processes and manages technical information flow for the same. Primary accountability is to support both commercial and manufacturing in the Armor product line. This includes active contact with the customer regarding product requirements and translation of these requirements into product definition. Takes into account effective use of materials and resources and recommends changes to product specifications as necessary. The engineer will provide technical service support to the sales organization to solve customer needs and product or processes problems for the purpose of maintaining and increasing sales.
• The engineer works within an engineering group that provides technical support and development throughout the business organization. The engineer is expected to take advice from and give advice to the senior technical and production managers, as well as function as technical expert for associates within operations, as well as the commercial team. The engineer will serve as the technical team leader for the specified product line.
• Product Applications may be found in multiple arenas, some of which are untouched and, in their infancy, developing and utilizing Armor products. The incumbent must continue to develop current awareness of innovations, customer processing systems, and future expansion plans in diverse industries, in order to assist the commercial team in responding to increasing sales opportunities.
• The incumbent manages key Armor programs to successful completion as the direct technical interface between the commercial team and internal operations (Manufacturing, R&D, Customer Service) and acts as the primary interface/liaison between Engineering, Customer Service, R&D, Operations, and Commercial teams for Armor products.
• This role will require frequent visits to customers as well as hosting visits in support of the Armor commercial team. The most successful candidate will have a strong interest in customer relations and sales.

IS THIS JOB FOR YOU?

Education:

• Bachelor's Degree in Ceramic or Materials Engineering is required.

Experience:

• 1+ years of experience in a manufacturing setting is required.
• 3+ years of experience in ceramic manufacturing is preferred.

A TEAM READY TO WELCOME YOU

Who are we?

• A strong international group company's Performance Ceramics & Refractories (PCR) leads the industry in the design, development and manufacturing of the highest performing solutions for extreme operating conditions. We strive to deliver value through our global technical expertise and the long-term partnerships we form with our customers.
• Our employees are committed to delivering the best solutions and services to meet the unique material and engineering needs of our customers. Ceramic & refractory solutions for broad industrial applications provide an end-to-end solution for your business.
• Our performance ceramic (advanced / fine ceramic) solutions cover industrial kiln & furnaces, specialty ceramics, burner solution for industrial heating, wear resistance applications (mining, bulk handling in iron & steel making), wine & beer filtration, industrial filtration, Armor, metrology, labware, and many more demanding applications which rely on high performance ceramic material characteristics.
• Our performance refractory solutions are designed and manufactured to overcome operational challenges in metallurgical applications. Refractory bricks, tiles, castable and mortars for every equipment are used for ironmaking, steelmaking, primary aluminium, copper, zinc galvanizing, foundry, carbon black, petrochemicals, and also Waste-to-Energy (WtE).
• At the company we design, manufacture and distribute materials which are key ingredients in the wellbeing of each of us and the future of all. Join our innovative, passionate and entrepreneurial community to improve the world of tomorrow with us.

The candidate will, generally, perform the following duties:

• Identify customer needs and, in close cooperation commercial team, adapt existing products and services to meet those needs within the framework of our capabilities; understand the current applications and products and can serve as the expert and the reference in the application for our customers. Work with the process engineers across all plant departments, and the commercial team, in trouble shooting customer issues.
• Show continuous improvement in product or process development by improving manufacturing processes: developing ways to reduce scrap and rework, increase productivity/efficiency and decrease operating costs. Initiate and maintain Engineering Change Notices (ECN) to document and control changes in specifications, processes, and procedures.
• Act as a technical support to the manufacturing floor for the Armor product line and work to solve assigned engineering problems including checking the work of others within relevant departments.
• Manage assigned projects, engineering trials and prototype builds including project scheduling, performance, implementation, and writing reports in coordination with requested completion dates.
• Participate in all Armor customer calls and visits alongside commercial team, and attend trade shows and visit customers as required.

What are our Perks?

• Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program
• Financial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG)
• Tuition Reimbursement: Continuing education for every season of your career
• Pet Insurance options: Insurance plan & prescription discount program for your furry friends
• LiveWell: Rewarding you for living a healthy lifestyle

MUST HAVE

• Bachelor's Degree in Ceramic or Materials Engineering is required.
• 1+ years of experience in a manufacturing setting is required.

NICE TO HAVE

• 3+ years of experience in ceramic manufacturing is preferred.
• Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program
• Financial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG)
• Tuition Reimbursement: Continuing education for every season of your career
• Pet Insurance options: Insurance plan & prescription discount program for your furry friends
• LiveWell: Rewarding you for living a healthy lifestyle