Process Engineer

Itezz; Annapolis, Northern (MD, KY); Hybrid; USD 180,000 - 190,000; Full time

Benefits offered by this job

SEP IRA with company contributions

Medical plans

Dental coverage

Job summary

Itezz Inc. in Annapolis, MD is seeking a seasoned Process Improvement professional to coordinate enterprise-wide improvement initiatives and align engineering and IT processes with federal program requirements.

The role emphasizes facilitation, training, and methodology development, with TS/SCI clearance and responsibility for driving reliability, performance, and rigorous documentation across teams. This full-time position offers competitive compensation, a strong benefits package, and

Qualifications

• TS/SCI with Agency Appropriate Polygraph.
• Ten (10) years' experience with Process Improvement on programs and contracts of similar scope, type, and complexity is required.
• Within the past ten (10) years, five (5) years’ experience in facilitation, training, methodology development and evaluation, process engineering across all phases of acquisition.
• A Bachelor’s Degree in computer science, information systems, engineering, business, or education from an accredited college or university is required.

Responsibilities

• Coordinate and schedule process assessments.
• Analyze assessment results and make improvement recommendations.
• Lead enterprise-level Process Improvement initiatives.
• Provide group facilitation, interviewing, training and knowledge transfer.
• Work with systems/ software engineering teams to determine readiness and conduct assessments.

Skills

Process Improvement

Facilitation

Training

Methodology Development

Evaluation

Change Management

Organizational Development

Data Modeling

Information Systems

Acquisition Processes

Education

Bachelor’s Degree in computer science, information systems, engineering, business, or education

Tools

Confluence

Jira

Git

Job description

Founded on a commitment to service, Itezz Inc. is a Service-Disabled Veteran-Owned, SBA 8(a) certified small business dedicated to delivering innovative and reliable information technology solutions across the federal government. Rooted in the values of integrity, excellence, and patriotism, the company was built by those who have served — and that spirit of dedication carries into every project and client relationship. Itezz Inc. partners with federal agencies to solve complex technology challenges, drive digital transformation, and ensure mission-critical systems perform at the highest levels. When the mission demands excellence, Itezz Inc. delivers.

Description

Applies process improvement (PI), engineering methodologies, and principles to effectively improve and align Enterprise-level processes. Facilitates project teams in accomplishing project activities and objectives. Coordinates the transfer of new processes and practices to project teams by providing group facilitation, interviewing, training and additional forms of knowledge transfer. Acts as a key coordinator between multiple project teams to ensure Enterprise-wide integration of engineering efforts.

Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with customer appropriate polygraph).

Capabilities

• Coordinate and schedule process assessments
• Analyze assessment results and make improvement recommendations
• Assess Process Improvement progress and report findings
• Assist in defining Process Improvement strategy and lesson learns
• Develop the plans for process assessments, both informal and formal
• Work closely with the systems and software engineering process development team members to determine organizational readiness for assessment as well as in conducting assessments
• Lead assessment teams in conducting both formal and informal assessments
• Ensure assessment results and recommendations are used as the basis for improvement plans
• Evaluate Systems Engineering and Software Engineering processes to address problems with process work flows, organizational structure and alignment and planning.
• Conducts training sessions and workshops for Process Improvement activities
• Interpret and promote the use of Process Improvement best practices
• Assist in Enterprise level Systems and Software Engineering Process Improvement initiatives
• Lead Process Improvement effort utilizing CMM/CMMI or other similar process models
• Ensure processes are established and documented to support the application and institutionalization of sound systems and software engineering discipline and continuous process improvement
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
• Provide in-depth experience in trouble-shooting IT systems
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process

Required Qualifications

• TS/SCI with Agency Appropriate Polygraph
• Ten (10) years' experience with Process Improvement on programs and contracts of similar scope, type, and complexity is required.
• Experience is to include, within the past ten (10) years, five (5) years’ experience in facilitation, training, methodology development and evaluation, process engineering across all phases of acquisition identifying best practices, change management, business management techniques, organizational development, activity and data modeling, or information system development methods and practices.
• A Bachelor’s Degree in computer science, information systems, engineering, business, or education from an accredited college or university is required.

Required Technical Skills

• Process evaluations, document existing/proposed processes, experience using Confluence, Jira, and Git, onboarding standardization, documentation, and process, requirements process-front door, tracking, documentation, etc.

Salary Range

$180,000.00 - $190,000.00 (Annually) Annual Compensation Figures listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; annual hours worked; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location.

Benefits Package

Itezz Inc. believes in generously supporting employees as they prepare for retirement. The company automatically contributes an additional 10% of each employee's gross compensation to the company SEP IRA plan, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.

Full-time employees have the option to participate in a variety of voluntary benefit plans including:

• A Choice of CareFirst BlueChoice Medical Plans, some with Health Savings Account (HSA)
• CareFirst Preferred Dental
• CareFirst BlueVision

Itezz Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Affirmative Action Statement

Itezz Inc. is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.

Accommodations

Itezz Inc. is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact us at [e-mail] . We are happy to provide reasonable accommodation to ensure equal access to all candidates.