Process Controls & Training Specialist - Sales Ops

Victaulic; Town of Easton (WI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Paid time off

Retirement plan

Job summary

Victaulic, a global leader in mechanical pipe joining, seeks a Sales Operations professional to document and optimize sales workflows, maintain governance, and drive data integrity. You will map current processes, validate accuracy, and support end-users with job aids and training materials.

Responsibilities include maintaining SOPs, assisting in user access reviews, and contributing to UAT for system changes while collaborating across Sales Administration and IT.

Qualifications

• Document and improve business processes with accuracy and compliance.
• Familiarity with sales administration workflows and order management.
• Strong attention to detail and data quality.

Responsibilities

• Document and maintain Sales Administration process docs in central repo.
• Map current-state workflows, annotate swim lanes, flag gaps for review.
• Validate docs reflect actual work and escalate discrepancies.
• Monitor process adherence and surface root causes of deviations.
• Create end-user job aids, training materials, and SOPs.
• Support system users, troubleshoot, and assist in UAT.

Skills

Bachelor's degree in Business/Related

2+ years Sales Operations

Process documentation

Sales workflows familiarity

Data quality & accuracy

Written & verbal communication

multitasking & cross-team collab

Education

Bachelor's degree in Business, Operations, IS, Construction Management, or related

Tools

CRM (Salesforce)

ERP systems

Data governance tools

Microsoft Office / Excel

Job description

Victaulic, a global leader in mechanical pipe joining, seeks a Sales Operations professional to document and optimize sales workflows, maintain governance, and drive data integrity. You will map current processes, validate accuracy, and support end-users with job aids and training materials.

Responsibilities include maintaining SOPs, assisting in user access reviews, and contributing to UAT for system changes while collaborating across Sales Administration and IT.