Process Consultant (Fully Remote)

Opentent; United States; A distancia; USD 90.000 - 115.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Unlimited PTO

No-premium healthcare

401k matching

Descripción de la vacante

OpenTent is seeking a results-driven professional to advance nonprofit projects using Salesforce. You will translate staff needs into clear specifications, lead discovery sessions, and write actionable user stories for engineering teams.

This full-time remote role supports QA readiness and ensures stories are sprint-ready. Experience in nonprofit operations and hands-on Salesforce administration are essential. Remote role with offices in Brooklyn or Denver.

Formación

• 3+ years of nonprofit operations experience.
• Hands-on Salesforce experience as a user or administrator.
• Ability to turn staff needs into clear requirements.

Responsabilidades

• Lead discovery sessions and map processes to understand client needs.
• Write user stories and acceptance criteria for engineering builds.
• Support QA and ensure stories are ready for sprints.

Conocimientos

Nonprofit operations

Salesforce experience

Requirements gathering

Herramientas

Salesforce

Descripción del empleo

• You will lead discovery sessions and map processes to understand client needs.
• You will write user stories and acceptance criteria for engineering builds.
• You will support QA and ensure stories are ready for sprints.

What We're Looking For:

• 3+ years of nonprofit operations experience.
• Hands-on Salesforce experience as a user or administrator.
• Ability to turn staff needs into clear requirements.

Compensation and Location:

• Salary range is $90,000-$115,000 per year.
• Full-time remote role with offices in Brooklyn or Denver.
• Benefits include unlimited PTO, no-premium healthcare, and 401k matching.

OpenTent is a team of data nerds who partner with community-building organizations to build customized data tools and strategies using Salesforce. With 13 full-time team members in our 11th year, we foster a collaborative and inclusive culture.