Process Assistant, RSR

Amazon; Fargo (ND); On-site; USD 26,139 - 37,229; Full time

Benefits offered by this job

401(k) matching

Medical advisory services

Mental health support

Job summary

A leading ecommerce company in Fargo is looking for a full-time Process Assistant to support their Last Mile operations. This role involves managing team performance, tracking productivity metrics, and ensuring compliance with operational standards. Candidates should have a high school diploma, experience with Microsoft Office, and the ability to lift weights and work flexible hours. This opportunity offers competitive pay at $23 per hour, additional bonuses, and a comprehensive benefits package.

Qualifications

• 1+ years of experience with Microsoft Office products.
• Ability to lift up to 49 pounds and stand/walk for shifts up to 12 hours.
• Willingness to work a flexible schedule, including nights and weekends.

Responsibilities

• Track and report ATS/labor hours.
• Occasionally assist with production duties and train associates.
• Maintain understanding of workflow and daily production goals.

Skills

Microsoft Office

Problem solving

Analytical skills

Communication skills

Team leadership

Time management

Education

High school diploma or equivalent

Associate’s or Bachelor’s Degree

Job description

Job ID: 3203442 | Amazon.com Services LLC

This full-time position requires in-role training at an operating site which will be 5+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon.

Overview

Amazon Process Assistant (Full-time)

Rural Super Rural (RSR) is an organization within Amazon dedicated to ensuring our customers receive their deliveries and are satisfied with our service, even in our most remote areas. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer’s faces. Process Assistants are part of the Last Mile operations in RSR and play a crucial role in this rapidly growing team. Process Assistants are responsible for daily management of department duties including: allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external suppliers.

Responsibilities

• Track and report ATS/labor hours
• Occasionally assist with production duties, train associates and verify SOP (standard operating procedure) compliance
• Ensure successful area performance through tracking and reporting metrics
• Independently assess all aspects of associate work performance and provide timely and detailed feedback
• Participate in Operational Excellence initiatives
• Maintain a full understanding of workflow and daily production goals
• Review and update SOP’s as required
• Ensure work areas remain clean and are properly equipped
• Identify and address safety hazards within the work area, and participate in safety initiatives
• Coach associates on ways to work safely at all times
• Ensure all job injuries are reported timely in accordance with established policies and procedures
• Provide vacation coverage for Area Managers

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required

Preferred Qualifications

• Associate’s or Bachelor’s Degree, and/or prior Amazon experience
• Awareness and willingness to use OPEX tools and techniques
• Demonstrates problem solving and analytical skills
• Ability to communicate effectively (written and verbal) across various levels of an organization
• History of meeting/exceeding departmental goals
• Experience leading teams
• Capable of providing direction to team members using independent judgment
• Organization and time management skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits

USA, ND, Fargo - 23.00 - 23.00 USD hourly

Posted: March 13, 2026