Process Assistant

Amazon; Seattle (WA); On-site; USD 33,062 - 37,195; Full time

Benefits offered by this job

401(k) matching

Mental Health Support

EAP and Medical Advice Line

Job summary

Amazon is seeking a candidate for a role that involves supporting daily management tasks and providing coverage for Area Managers in Seattle. The ideal candidate will have 1+ years of experience with Microsoft Office, great interpersonal skills, and the ability to lift up to 49 pounds. The position requires a flexible schedule and the role emphasizes leadership and safety in the workplace. Starting pay ranges from $24 to $27 per hour with additional benefits including 401(k) matching and mental health support.

Qualifications

• 1+ years of experience with Microsoft Office products.
• Able to lift up to 49 pounds and stand/walk for shifts up to 12 hours.
• Work a flexible schedule including weekends, nights, and holidays.

Responsibilities

• Support daily management of department duties and communicate with suppliers.
• Assist in keeping the work area clean and organized.
• Track and report labor hours and assist in training associates.

Skills

Microsoft Office products

Interpersonal skills

Problem-solving skills

Communication skills

Leadership ability

Education

High school or equivalent

Education beyond High School

Job description

Job ID: 10413852 | Amazon.com Services LLC

Key Job Elements

• Support and work in the department as required
• Help support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
• Provide vacation coverage for Area Managers
• Provide policy follow‑up and attendance tracking (duties do not extend to discipline)
• Track and report ATS/labor hours
• Assist the floor as an associate resource, training associates and verifying SOP compliance
• Ensure successful area performance through tracking, reporting and feedback of associate performance
• Participate in Operational Excellence initiatives in some capacity
• Fill in as needed with production duties
• Fully understand workflow and daily production goals
• Review and update SOP as required
• Assist in keeping work area clean and organized
• Identify and address safety hazards within the work area
• Coach associates to work safely at all times
• Participate in safety initiatives
• Refer all job injuries immediately to area manager

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required

Preferred Qualifications

• Education beyond High School, and/or prior experience managing employees
• Excellent interpersonal skills
• Demonstrated problem‑solving skills and analytical skills
• Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management
• Experience with an FC kaizen or Shingi event
• An awareness and willingness to use OE tools and techniques
• Experience working in Problem Solve a plus
• Leadership ability

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

Location: USA, MA, Northborough - 24.00 - 27.00 USD hourly