Process Assistant

Amazon Inc.; Memphis (TN); On-site; USD 33,000 - 36,000; Full time

Job summary

Amazon.com Services LLC is hiring a Process Assistant in Memphis, TN. You will support department operations, allocate labor, lead meetings, and provide coverage for Area Managers. The role requires flexible scheduling, lifting up to 49 pounds, and 40 hours per week with possible overtime.

You will track labor hours, train associates on SOPs, and help maintain a safe, efficient production area while participating in continuous improvement initiatives. Prior experience with MS Office is valued.

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• High school diploma or equivalent.
• Flexible schedule including weekends, nights, and/or holidays.
• Ability to lift up to 49 pounds and stand for long shifts (up to 12 hours).
• Willingness to work 40 hours/week with overtime as required.

Responsibilities

• Support and work in the department as required.
• Help manage daily department duties including labor allocation, meetings, and communication with suppliers.
• Provide vacation coverage for Area Managers and follow up on policies and attendance.
• Track and report ATS/labor hours and assist in training associates to ensure SOP compliance.
• Maintain safety, cleanliness, and organization; address hazards and coach safe work behavior.
• Participate in Operational Excellence initiatives and assist with production duties as needed.

Skills

Microsoft Office

Flexible schedule

Physical stamina

Team player

Education

High school diploma or equivalent

Job description

Job ID: 10563846 | Amazon.com Services LLC

The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas.

Key Job Elements

• Support and work in the department as required
• Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
• Providing vacation coverage for Area Managers
• Providing policy follow-up, attendance tracking (duties do not extend to discipline)
• Tracking and reporting of ATS/labor hours
• Assisting the floor as an associate resource, training associates and verifying SOP compliance
• Ensuring successful area performance, through tracking, reporting and feedback of associate performance
• Participating in Operational Excellence initiatives in some capacityFilling in as needed with production duties
• Fully understanding workflow and daily production goals
• Reviewing and updating SOP as required
• Assisting in keeping work area clean and organized
• Identifying and addressing safety hazards within the work area
• Coaching associates to work safely at all times
• Participating in safety initiatives
• Referring all job injuries immediately to area manager

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required

Preferred Qualifications

• Demonstrated problem solving skills and analytical skills
• Education beyond High School, and/or prior experience managing employees
• Excellent interpersonal skills
• Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management
• Experience with an FC kaizen or Shingi event
• An awareness and willingness to use OE tools and techniques
• Experience working in Problem Solve a plus
• Leadership ability

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits .

USA, TN, Memphis - 24.25 - 26.25 USD hourly

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.