Process Analyst: Drive Workflow Optimization & Compliance

Apex Systems; Charlotte, Northern (NC, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

401K program

HSA

EAP benefits

Job summary

Everforth Apex is seeking a Process Analyst to document, maintain, and improve business processes across multiple locations including Charlotte, NC and adjacent markets. The role involves facilitating reviews, coordinating issue resolution, and ensuring adherence to internal controls and regulatory standards.

The ideal candidate will drive process improvements, identify automation opportunities, and collaborate with stakeholders to design future-state processes.

Qualifications

• Self-starter with the ability to identify, organize, and complete tasks with limited direction.
• Excellent communication skills.
• Proven ability to organize and push work forward.
• Proficient in tracking performance metrics.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Document and maintain business processes.
• Facilitate process reviews, workshops, or working sessions with stakeholders.
• Coordinate issue resolution and process escalations.
• Identify opportunities for automation or simplification.
• Ensure processes comply with policies, regulatory requirements, and internal control standards.
• Design and recommend future-state processes.

Skills

Self-starter

Excellent communication

Organizing work

Tracking metrics

Multi-tasking

Education

Bachelor's or Master's in Business/Operations/IT

Job description

Everforth Apex is seeking a Process Analyst to document, maintain, and improve business processes across multiple locations including Charlotte, NC and adjacent markets. The role involves facilitating reviews, coordinating issue resolution, and ensuring adherence to internal controls and regulatory standards.

The ideal candidate will drive process improvements, identify automation opportunities, and collaborate with stakeholders to design future-state processes.