Process analyst_Altris-Servicenow Migration

US IT Solutions Inc; Sacramento (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

A leading IT services company is seeking a Process Analyst for a full-time position in Sacramento, CA. The ideal candidate will have at least 5 years of experience in Service or Help Desk environments, with a strong focus on Symantec Altiris and ServiceNow tools. This role involves working with various State and Local Departments, providing essential support throughout the application lifecycle. Candidates with expertise in both ServiceNow (Express & Enterprise) and Service Desk management are encouraged to apply.

Qualifications

• Minimum 5 years’ experience with Service or Help Desk environments.
• Deep knowledge of the Symantec Altiris tool.
• Expert level knowledge of ServiceNow (Express & Enterprise).

Skills

Service Desk Management

Altiris

ServiceNow

Tools

Symantec Altiris

ServiceNow Express

ServiceNow Enterprise

Job description

Process analyst_Altris-Servicenow Migration

• Full-time

We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. O ur company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.

Mandatory Requirements

• Minimum 5 years’ experience with Service or Help Desk environments that include Altiris and ServiceNow (Express and Enterprise).

Technical Requirements

• Deep knowledge of the Symantec Altiris tool.
• Expert level knowledge of ServiceNow (Express & Enterprise).

All your information will be kept confidential according to EEO guidelines.