Procedure Coordinator/Pre Auth Specialist

Airport Plaza Spine & Wellness; Tampa (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Job summary

Airport Plaza Spine & Wellness in Tampa, FL is looking for a detail-oriented Procedure Coordinator/Pre-Auth Specialist to manage scheduling and document preparation for procedures. The role requires effective communication with patients, providers, and insurance carriers.

The ideal candidate will have strong organizational skills and experience in a medical administrative role. Benefits include a competitive salary, performance bonuses, and opportunities for advancement within the company.

Qualifications

• Previous experience in medical administrative roles is a plus.
• Strong communication skills and proficiency with medical terminology.
• Ability to multi-task and manage detailed records.

Responsibilities

• Coordinate and schedule procedures with patients and medical staff.
• Obtain and maintain correct patient information.
• Ensure completion of pre-authorization for procedures.

Skills

Customer Service

Communication Skills

Organization

Problem Solving

Attention to Detail

Multi-tasking

Tools

EHR

Microsoft Office

Google Drives

CRM

Job description

We are seeking a detail-oriented organized individual to join our already established team. The Procedure Coordinator/Pre-Auth Specialist will be responsible for coordinating and scheduling procedures, ensuring all necessary paperwork and documentation is completed accurately, obtaining all necessary pre-authorization for procedures, providing administrative support to the office staff, coordinating transportation if needed and being point of contact between patients, providers, office staff, billing company, insurance carriers and ASC facilities.

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement

Duties

• Schedule/Re-schedule procedures and coordinate with patients, providers, billing company and other medical staff as needed.
• Obtains, records, prepares and maintains patient demographic information, records, insurance information and all other pertinent details to guarantee proper medical care and accurate/timely claim payments.
• Obtains pre-authorization for procedures (Interventional Pain, Orthopedic and Vascular to be performed in the ASC).
• Communicate with patients regarding pre/post surgical instructions accurately to scheduled patients and obtains informed consent for all procedures as needed.
• Coordinate and interface with appropriate staff, patients, providers, insurance carriers, billing company and ASC to ensure smooth flow of information and resources related to procedures.
• Maintain accurate and up-to-date patient records in appropriate EHR and update corresponding Google drives and follow up on pending authorizations, records requests and medical clearance needs.
• Provides accurate, detailed information to patients regarding test preparations, time of patient scheduled arrival, transportation needs and any other pertinent information needed.
• Completes pre-procedure phone calls, confirms appointment times with patients and manages phone calls during work day as well as after hours regarding inquiries related to procedures.
• Reviews discharge instructions with patients and ensures proper follow-up appointments are scheduled.

Experience

• Previous experience in a medical administrative role such as Interventional Pain Management, Orthopedic and/or Vascular or front desk setting is a plus.
• Ability to provide outstanding customer service with strong communication skills (medical/insurance terminology), organization, problem solving, critical thinking, attention to detail and multi-tasking skills.
• Proficiency with EHR, Microsoft Office, Word, Excel, Google Drives, CRM, etc.