Problem Resolution Specialist

Clinical Laboratories of Hawaii, LLP; Memphis (TN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Free lab services for you and depend •

Paid Time Off and Paid Holidays

Medical, dental, vision insurance

Job summary

Sonic Healthcare USA is seeking a Laboratory Operations professional in Memphis, TN to support patient specimens through processing, preparation, routing, and storage. You will help ensure accurate handling and compliance in a safety-focused lab environment.

The role emphasizes problem solving, teamwork, and adherence to quality and privacy standards, with opportunities for career growth and benefits.

Qualifications

• High School Diploma or equivalent.
• Experience in specimen collection or processing preferred.
• Strong reading, writing, and analytical skills.
• Ability to operate general laboratory equipment (centrifuges, computers, PPE systems).

Responsibilities

• Ensure specimens are properly processed, prepared, routed, and stored.
• Recognize when corrective action is needed and implement solutions.
• Work in a lab with biological hazards and PPE requirements.
• Champion safety, compliance, and quality control.

Skills

Specimen processing

Analytical skills

Reading & writing

Laboratory equipment operation

Education

High School Diploma or equivalent

Tools

Centrifuge operation

Laboratory equipment

Job description

Job Functions, Duties, Responsibilities and Position Qualifications:

You are a superhero when it comes to patient specimens. You’ve got problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours?

This opportunity is:

Location: Memphis, TN 38134

Days: Monday-Friday, Rotating Weekends and Holidays

Hours: 10pm- 6:30 am

Full Time Eligible for Benefits

In this role, you will:

• - Perform a vital part of the patient care process by making sure laboratory specimens are properly processed, prepared, routed, and stored
• - Recognize when corrective action is needed and implement effective solutions
• - Work in a laboratory environment with biological hazards and PPE requirements.
• - Champion safety, compliance, and quality control

All you need is:

• - High School Diploma or equivalent
• - Previous training or experience in specimen collection or processing
• - Strong reading, writing, and analytical skills
• - Ability to operate general laboratory equipment, including but not limited to: telephones, computers, centrifuges, and audible alarms.

Bonus points if you’ve got:

• - 1 - 2 years of related experience in clinical laboratory, data entry, or production

We’ll give you:

• - Appreciation for your work
• - A feeling of satisfaction that you’ve helped people
• - Opportunity to grow in your profession
• - Free lab services for you and your dependents
• - Work-life balance, including Paid Time Off and Paid Holidays
• - Competitive benefits including medical, dental, and vision insurance
• - Help saving for retirement, with a 401(k) plus a company match
• - A sense of belonging – we’re a community!

We also want you to know:

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.

Scheduled Weekly Hours:
40

Work Shift:
3rd Shift (United States of America)

Job Category:
Laboratory Operations

Company:

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.