Problem Resolution - 1st Shift

Foot Locker; Sparks (NV); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Employee discount

Paid time off

Health benefits

401(k)

Education reimbursement

Job summary

Foot Locker in Sparks, NV is hiring a Problem Resolution associate to manage problem cartons, returns, data entry and non-standard receipts in the warehouse. You will ensure inventory accuracy and timely processing while supporting safety procedures.

The role operates on 1st shift (Mon–Thu, 7:00 am–5:30 pm) and uses RF scanners and store interfaces to identify and fix errors, prioritizing tasks to meet daily goals and maintain accurate stock levels.

Qualifications

• High School Diploma or GED.
• 6+ months of warehouse experience preferred.
• Able to work in a fast-paced environment.
• Ability to read, write, perform business math and analyze data.
• English proficiency to understand safety instructions and emergencies.
• Safety procedures adherence and teamwork.

Responsibilities

• Accurately use RF scanning devices and interfaces to identify problems and fix errors.
• Recognize and communicate recurring issues to leads and supervisors.
• Put away overages, fix inventory discrepancies and cycle count locations.
• Prioritize tasks to meet goals within set time limits.
• Utilize knowledge of divisions, SKUs and sizes to complete tasks.
• Apply knowledge of PO, PPC and product descriptions to tasks.
• Follow company and OSHA safety procedures.
• Adhere to daily procedures and trainings; perform other duties as assigned.

Skills

Fast-paced environment

Data analysis

Reading & basic math

English proficiency

Education

High School Diploma or GED

Tools

RF scanner

Microsoft Surface

Beumer PC interface

Job description

Overview The Problem Resolution associate handles problem cartons, customer returns, data entry, and non-standard receipts within the warehouse. They are also responsible for ensuring all cartons/inventory are correct and accurate in a timely manner.

1st Shift: Monday - Thursday 7:00 am - 5:30 pm

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.

As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next.

Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.

Responsibilities

• Accurately use and operate an RF scanning device, Microsoft Surface/Computer/Beumer PC interface, and SCI to identify problems and fix errors
• Recognize and communicate reoccurring issues to Lead, Utility, and/or Supervisor, including monitoring for increase of problem cartons
• Put away overages, fix inventory discrepancies, and cycle count Speed Cell locations
• Prioritize tasks in order to complete goals within set time limits
• Use knowledge about Divisions, SKUs, and sizes to complete assigned tasks
• Use knowledge about PO, PPC, and product description to complete assigned tasks
• Properly follow company and OSHA safety procedures
• Follow daily procedures and protocols as set forth in job orientations and trainings
• All other duties as assigned

Physical Demands

• Required to stand (stationary position) during scheduled hours. Hours usually include weekends, evenings and holidays in conjunction with labor regulations.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• While performing the duties of this job the employee is regularly required to communicate using various methods.
• Kneeling, stooping, using stairs, reaching, pulling and moving weights of 0-25 pounds constantly and 25-40 pounds occasionally and over 40 pounds seldomly with or without assistance as needed.
• Ability to move up to 40 pounds at least 25 feet in distance occasionally with assistance as needed.
• Based on business necessity associates may be required to temporarily work in other locations that require different physical demands.

Work Environment

This position works in a warehouse setting, with limited outdoor exposure during the workday. This role routinely uses standard warehouse equipment such as hand trucks, box cutters, RF scanner, and tape dispensers. Based on business necessity, associates may be required to temporarily work in other locations that require different physical demands.

Qualifications

• High School Diploma or GED
• 6+ months of previous experience in a warehouse facility (strongly preferred)
• Able to work in a fast-paced environment
• Ability to read, write, conduct business-related mathematics, and analyze data as required
• Basic proficiency in speaking and understanding English* to comprehend safety instructions, participate in safety drills and effectively communicate in case of emergencies.
• This requirement is critical to maintain a safe working environment for all employees. It is not a requirement of Foot Locker that employees speak English only while at work.

Base rate paid bi-weekly

• $21.00 / hr

Sneakers Are Just The Beginning

• Foot Locker employee discount: 30% off in-store and online
• Paid Time Off
• Medical, Dental, and Vision Coverage
• Flexible Spending Account
• 401(k) with company match & Roth option
• Life Insurance
• Development and Advancement Opportunities
• Education Reimbursement Program
• And so much more!