Problem Resolution - 1st Shift

Foot Locker; Sparks (NV); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Foot Locker employee discount 30%

Paid Time Off

Medical, Dental, and Vision Coverage

Flexible Spending Account

401(k) with company match & Roth offer

Life Insurance

Development and Advancement Opportunit

Education Reimbursement Program

And so much more!

Job summary

Foot Locker is seeking a Problem Resolution Associate for our Sparks, NV warehouse. You will operate RF scanners and Microsoft Surface interfaces to identify and fix inventory discrepancies, returns, and non-standard receipts, ensuring cartons and items are accurate and ready for processing.

You'll communicate recurring issues to leads and supervisors, prioritize tasks to meet daily goals, and follow safety procedures.

Qualifications

• High School Diploma or GED.
• 6+ months of warehouse experience.
• Able to work in a fast-paced environment.
• Basic English literacy to understand safety instructions and emergencies.

Responsibilities

• Accurately use RF scanning device and interfaces to identify problems and fix errors.
• Recognize and communicate recurring issues to Lead, Utility, or Supervisor.
• Put away overages and fix inventory discrepancies.
• Prioritize tasks to meet goals within set time limits.
• Use knowledge about divisions, SKUs, sizes, PO, PPC, and product descriptions to complete tasks.
• Follow safety procedures and daily protocols.
• All other duties as assigned.

Skills

Fast-paced environment

Read, write, and math

Safety procedures

Education

High School Diploma or GED

Tools

RF scanning device

Microsoft Surface

Beumer PC interface

SCI system

Job description

Overview

The Problem Resolution associate handles problem cartons, customer returns, data entry, and non-standard receipts within the warehouse. They are also responsible for ensuring all cartons/inventory are correct and accurate in a timely manner.

1st Shift: Monday - Thursday 7:00 am - 5:30 pm

Responsibilities

• Accurately use and operate an RF scanning device, Microsoft Surface/Computer/Beumer PC interface, and SCI to identify problems and fix errors
• Recognize and communicate reoccurring issues to Lead, Utility, and/or Supervisor, including monitoring for increase of problem cartons
• Put away overages, fix inventory discrepancies, and cycle count Speed Cell locations
• Prioritize tasks in order to complete goals within set time limits
• Use knowledge about Divisions, SKUs, and sizes to complete assigned tasks
• Use knowledge about PO, PPC, and product description to complete assigned tasks
• Properly follow company and OSHA safety procedures
• Follow daily procedures and protocols as set forth in job orientations and trainings
• All other duties as assigned

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without accommodation.

• Required to stand (stationary position) during scheduled hours. Hours usually include weekends, evenings and holidays in conjunction with labor regulations.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• While performing the duties of this job the employee is regularly required to communicate using various methods.
• Kneeling, stooping, using stairs, reaching, pulling and moving weights of 0-25 pounds constantly and 25-40 pounds occasionally and over 40 pounds seldomly with or without assistance as needed.
• Ability to move up to 40 pounds at least 25 feet in distance occasionally with assistance as needed.
• Based on business necessity associates may be required to temporarily work in other locations that require different physical demands.

Work Environment

This position works in a warehouse setting, with limited outdoor exposure during the workday. This role routinely uses standard warehouse equipment such as hand trucks, box cutters, RF scanner, and tape dispensers. Based on business necessity, associates may be required to temporarily work in other locations that require different physical demands.

Qualifications

• High School Diploma or GED
• 6+ months of previous experience in a warehouse facility (strongly preferred)
• Able to work in a fast-paced environment
• Ability to read, write, conduct business-related mathematics, and analyze data as required
• Basic proficiency in speaking and understanding English* to comprehend safety instructions, participate in safety drills and effectively communicate in case of emergencies. *This requirement is critical to maintain a safe working environment for all employees.It is not a requirement of Foot Locker that employees speak English only while at work.

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Benefits

Base rate paid bi-weekly: $21.00 / hr

Sneakers are just the beginning:

• Foot Locker employee discount: 30% off in-store and online
• Paid Time Off
• Medical, Dental, and Vision Coverage
• Flexible Spending Account
• 401(k) with company match & Roth option
• Life Insurance
• Development and Advancement Opportunities
• Education Reimbursement Program
• And so much more!