Probation Technician

United States Courts; City of Rochester (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid annual leave

Federal holidays (11)

FEHB health benefits

FEGLI life insurance

Pre-Tax Flexible Spending Accounts

Job summary

United States Courts in Rochester, NY seeks a Probation Technician for a temporary assignment up to one year. Responsibilities include answering inquiries, data collection for reports, filing, and supporting court calendars. The role requires a high school diploma and successful background checks.

Knowledge of MS Office is desirable and federal benefits apply. The position is with the U.S. Probation Office, Western District of New York, headquartered in Buffalo with an office in Rochester.

Qualifications

• High school diploma or equivalent; may be eligible for higher steps with one year of general experience.
• Background investigation, drug screening and medical standards require a local background check and FBI fingerprinting.

Responsibilities

• Screens telephone calls and visitors; answers routine questions and refers to appropriate person.
• Assists officers with routine data collection for reports; handles records requests from courts, police, and agencies.
• Maintains electronic and physical files; data entry and document imaging.
• Provides backup assistance when needed; supports weekly court calendars and process payments.

Skills

Clerical skills

Office software

Education

Two-year college degree

Tools

Microsoft Office Suite

Job description

Court Name/Organization New York Western Probation and Pretrial Services

Overview of the Position The U.S. Probation & Pretrial Services Office for the Western District of New York encompasses 17 counties and consists of two offices. There are four district court judges, five senior judges, and seven magistrate judges. The probation office is headquartered in Buffalo and has one division office in Rochester. The vacant position is available in the Rochester office. This position is temporary (contingent upon funding and needs of the office) and is not to exceed one year and one day, at such time, the ongoing need for this position will be assessed and possibly extended.

A Probation Technician performs duties and responsibilities such as, but not limited to, the following:

• Screens telephone calls and visitors. Answers routine questions, provides assistance as authorized, and refers persons to the appropriate individual. Performs routine tasks such as copying, mailing, scanning and filing.
• Assists officers with routine data information collection for various types of reports such as requesting records from credit bureaus and conducting criminal records checks. Prepares and processes forms and documents ensuring consistency and accuracy of court documents, officer reports and related paperwork. Requests information from courts, police departments and other law enforcement agencies.
• Maintains electronic and physical files in accordance with established procedures through data entry, document imaging and file management
• Assists support specialists as needed in completing weekly court calendars, forwarding fine and restitution payments to other districts, performing receptionist duties, and providing backup assistance when necessary
• Assists officers with reviewing offender files and entering appropriate data for risk assessment and chronological entries

Qualifications

Minimum Qualification Requirements
Applicants must possess a high school diploma or equivalent to qualify for Classification Level 22, Step 1. At the discretion of the Chief U.S. Probation Officer, an applicant may be eligible for placement in Steps 2 through 25 of Classification Level 22 if they possess one or more years of general experience. An evaluation of the quality of general experience and competitive factors will determine placement at salary levels above Step 1.

Background Investigation, Drug Screening and Medical Standards
This position is classified as a sensitive position which requires the final candidate to undergo a mandatory local background investigation, FBI fingerprint check and subsequent favorable suitability determination as a condition of employment.

Competitive Factors
Applicants possessing a two-year college degree are preferred. Knowledge of Microsoft Office and Windows is desirable.

Substitutions
Education above the high school level may be substituted for required general experience on the basis of one academic year (30 semester or 45 quarter hours) equals one year of general experience. Education may not be substituted for specialized experience because the court support positions require hands‑on experience to be credited as specialized experience. Excess specialized experience may be substituted for required general experience.

General Experience

Progressively responsible clerical, office, or other work that indicates the possession of, or the ability to acquire, the particular knowledge and skills needed to perform the duties of the position.

Employee Benefits

Employees of the U.S. District Court serve under “Expected Appointment” and are considered “At-Will” employees. Federal Government Civil Service classifications or regulations do not apply. Judicial employees are entitled to the same benefits as other Federal Government employees such as:

• Paid annual and sick leave
• 11 paid federal holidays
• Participation in the Federal Employees Retirement System with investment opportunities through the Thrift Savings Plan
• Health benefits under the Federal Employees’ Health Benefits Program (FEHB)
• Life insurance benefits under the Federal Employees’ Group Life Insurance Program (FEGLI)
• Participation in Pre-Tax Flexible Spending Accounts
• Dental and Vision insurance options under the Federal Employees’ Vision and Dental Insurance Program (FEDVIP)

Job description and additional information can be located on our website at www.nywp.uscourts.

Applicants must be U.S. citizens or eligible to work in the United States. The position is subject to mandatory Electronic Funds Transfer (direct deposit) for salary payment. Due to the volume of applications received, the U.S. Probation Office will contact only the most qualified applicants who will be invited for interview. The U.S. Probation Office has the right to modify the conditions of this job announcement, withdraw the announcement or fill the position at any time before the closing date, any of which may occur without prior notice.

The federal Judiciary is an Equal Employment Opportunity employer.