Probation Technician

United States Courts; City of Rochester (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid leave

Holidays

Thrift Savings Plan

FEHB health benefits

FEGLI life insurance

Job summary

New York Western Probation and Pretrial Services in Rochester, NY, is seeking a Probation Technician for a temporary appointment not to exceed one year and one day. Responsibilities include screening calls, data collection, and maintaining files.

A high school diploma is required, with preference for a two-year college degree and knowledge of Microsoft Office and Windows. Background investigation, FBI fingerprint check, and suitability determination are required.

Qualifications

• Minimum Qualification Requirements: high school diploma or equivalent for Classification Level 22, Step 1; can be placed in higher steps with one or more years of general experience.
• Background Investigation, Drug Screening and Medical Standards: final candidate must undergo a local background investigation, FBI fingerprint check and suitability determination.
• Competitive Factors: two-year college degree preferred; knowledge of Microsoft Office and Windows is desirable.
• Substitutions: education above high school level may substitute for required general experience; excess specialized experience may substitute for general experience.
• General Experience: progressively responsible clerical or office work indicating ability to acquire required knowledge and skills.

Responsibilities

• Screens telephone calls and visitors; answers routine questions; provides assistance and refers to appropriate person.
• Assists officers with routine data information collection for reports; processes forms and documents; requests information from courts and law enforcement.
• Maintains electronic and physical files through data entry, imaging and filing
• Assists with weekly court calendars, forwarding payments to other districts, receptionist duties, and backup assistance
• Assists officers with reviewing offender files and data entry for risk assessment and chronological entries

Skills

Microsoft Office

Windows

Education

Two-year college degree

Job description

Court Name/Organization New York Western Probation and Pretrial Services

Overview of the Position The U.S. Probation & Pretrial Services Office for the Western District of New York encompasses 17 counties and consists of two offices. There are four district court judges, five senior judges, and seven magistrate judges. The probation office is headquartered in Buffalo and has one division office in Rochester. The vacant position is available in the Rochester office. This position is temporary (contingent upon funding and needs of the office) and is not to exceed one year and one day, at such time, the ongoing need for this position will be assessed and possibly extended.

A Probation Technician performs duties and responsibilities such as, but not limited to, the following:

• Screens telephone calls and visitors.Answers routine questions, provides assistance as authorized, and refers persons to the appropriate individual. Performs routine tasks such as copying, mailing, scanning and filing.
• Assists officers with routine data information collection for various types of reports such as requesting records from credit bureaus and conducting criminal records checks.Prepares and processes forms and documents ensuring consistency and accuracy of court documents, officer reports and related paperwork.Requests information from courts, police departments and other law enforcement agencies.
• Maintains electronic and physical files in accordance with established procedures through data entry, document imaging and file management
• Assists support specialists as needed in completing weekly court calendars, forwarding fine and restitution payments to other districts, performing receptionist duties, and providing backup assistance when necessary
• Assists officers with reviewing offender files and entering appropriate data for risk assessment and chronological entries

Qualifications

Minimum Qualification Requirements:Applicants must possess a high school diploma or equivalent to qualify for Classification Level 22, Step 1. At the discretion of the Chief U.S. Probation Officer, an applicant may be eligible for placement in Steps 2 through 25 of Classification Level 22 if they possess one or more years of general experience. An evaluation of the quality of general experience and competitive factors will determine placement at salary levels above Step 1.

Background Investigation, Drug Screening and Medical Standards:This position is classified as a sensitive position which requires the final candidate to undergo a mandatory local background investigation, FBI fingerprint check and subsequent favorable suitability determination as a condition of employment.

Competitive Factors:Applicants possessing a two-year college degree are preferred. Knowledge of Microsoft Office and Windows is desirable.

Substitutions:Education above the high school level may be substituted for required general experience on the basis of one academic year (30 semester or 45 quarter hours) equals one year of general experience. Education may not be substituted for specialized experience because the court support positions require hands‑on experience to be credited as specialized experience. Excess specialized experience may be substituted for required general experience.

General Experience

Progressively responsible clerical, office, or other work that indicates the possession of, or the ability to acquire, the particular knowledge and skills needed to perform the duties of the position.

Employee Benefits

Employees of the U.S. District Court serve under “Expected Appointment” and are considered “At-Will” employees. Federal Government Civil Service classifications or regulations do not apply. Judicial employees are entitled to the same benefits as other Federal Government employees such as:

• Paid annual and sick leave
• 11 paid federal holidays
• Participation in the Federal Employees Retirement System with investment opportunities through the Thrift Savings Plan
• Health benefits under the Federal Employees’ Health Benefits Program (FEHB)
• Life insurance benefits under the Federal Employees’ Group Life Insurance Program (FEGLI)
• Participation in Pre-Tax Flexible Spending Accounts
• Dental and Vision insurance options under the Federal Employees’ Vision and Dental Insurance Program (FEDVIP)

Job description and additional information can be located on our website at www.nywp.uscourts.

Applicants must be U.S. citizens or eligible to work in the United States. The position is subject to mandatory Electronic Funds Transfer (direct deposit) for salary payment. Due to the volume of applications received, the U.S. Probation Office will contact only the most qualified applicants who will be invited for interview. The U.S. Probation Office has the right to modify the conditions of this job announcement, withdraw the announcement or fill the position at any time before the closing date, any of which may occur without prior notice.

The federal Judiciary is an Equal Employment Opportunity employer.