Probation Support Trainee (Adult Probation) - Bisbee

Cochise County; Bisbee (AZ); On-site; USD 37,000 - 42,000; Full time

Job summary

Cochise County in Bisbee, AZ is seeking a Probation Support Trainee (Adult Probation). Under direct supervision, you will assist customers, process court documents, and perform basic clerical duties.

This is an entry-level, trainee position with potential for promotion after the probationary and training periods. The rate of pay is $17.76 hourly, with a benefits package including membership in the Arizona State Retirement System.

Qualifications

• High school diploma or equivalent with 1 year of secretarial or legal clerical experience.
• Must maintain absolute confidentiality of work-related issues and restricted County information.
• Ability to follow instructions and work under direct supervision.

Responsibilities

• Answer phones and greet clients and victims; act as receptionist.
• Retrieve, prepare, and file documents for court and internal processing.
• Enter and maintain data in the automated case management system and manage documents.

Skills

Office software proficiency

Multitasking

Verbal and written communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

PROBATION SUPPORT TRAINEE (ADULT PROBATION) - BISBEE

CLASSIFIED: Position is subject to the provisions of the Merit System Rules pursuant to Arizona Law.

OPENS: Thursday, October 15, 2026

CLOSES: Position is open until filled with applications reviewed upon receipt and may close at anytime.

RATE OF PAY: $17.76 hourly, plus a comprehensive benefits package to include membership in the Arizona State Retirement System.

PLEASE NOTE: Position is grant-funded, with continued employment dependent upon grant funding.

PLEASE NOTE: All positions at Cochise County require a post offer pre-employment background screening.

NATURE OF WORK

Under direct supervision, performs basic work in assisting customers, processing court documents and files, and performs basic general clerical and administrative duties for the Probation Department. This is an entry level, trainee position.

Upon successful completion of the probationary period and the one-year training period, individuals in this classification are eligible for a non-competitive promotion to the Probation Support Staff position.

As defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.

TYPICAL DUTIES

Answers phones and deals with clients and victims coming in for appointments (acts as receptionist); responds to routine questions from probation personnel and the public; sorts and stamps incoming documents; recognizes the chronological order of documents and significance of various file stamps and indicators placed on files and/or documents; retrieves and delivers documents and files to various locations within the county’s probation offices; retrieves and prepares files for court; retrieves archived files; maintains accurate and complete digital and physical files; files documents with the court; retrieves and enters documents from the electronic case management system; receives and distributes incoming mail for the department; performs data entry; enters and maintains data in automated case management system and maintain lists; performs work in a specified area within the department; adheres to teamwork to help accomplish the goals of the Department; maintains absolute confidentiality of work-related issues, customer records, and restricted County information; on a daily basis, checks for supervised release hits in the ACJIS system and distributes; entry and modification of supervised release for Sex Offender records in the ACJIS system; is a certified ACJIS Terminal Operator or obtain certification within six months; reviews and updates the absconder log and completes criminal history records checks in accordance with code; may be required to travel to other offices for training and/or office coverage. Performs other related duties as assigned.

Highschool diploma or equivalent and one (1) year experience in performing secretarial or legal clerical work. Must possess and maintain a valid Arizona driver's license and the ability to be covered by county insurance.

An equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved may be considered.

PREFERRED QUALIFICATIONS

Preference may be given to individuals who read, write, and speak Spanish.

Considerable knowledge of:

• office equipment and software such as Microsoft Word, Outlook, and Excel;
• general office procedures and practices to include record keeping, filing and typing forms, documents, and correspondence.

Considerable skill in:

• self-control, patience, initiative, courtesy, tact, and diplomacy;
• operating a computer to enter and retrieve information.

Ability to:

• adhere to the Arizona Code of Conduct for Judicial Employees, exercising sound judgment in personal and professional matters;
• deal with interruptions;
• establish and maintain effective working relationships with coworkers, clients, members of other agencies, and the public;
• multitasking;
• effectively work with time constraints and meet deadlines
• follow verbal and written instructions;
• read, write, and speak English;
• communicate effectively verbally and in writing.

WORK ENVIRONMENT

Work is primarily performed under direct supervision in a high paced and dynamic environment with appropriate climate controls.

PHYSICAL REQUIREMENTS

Essential functions of this position require: lifting up to 50 pounds, manual dexterity, fine motor skills, and ability to communicate.

Medium work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body; involves sitting only occasionally, walking and standing are required regularly, incumbents may be required to kneel, crouch/squat, crawl, climb, stoop, turn/twist, balance, reach, feel or manipulate with hands.

Mental Application: Utilizes memory for details and verbal instructions, requires emotional stability, critical thinking and adaptability; creative problem-solving skills.

Reasonable accommodations will be made for those that are able to perform the essential functions of the job with or without accommodation.

Cochise County is an Equal Opportunity Employer