Probation Services Support Specialist

United States Courts; Montgomery (AL); Presencial; USD 40.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Thirteen paid vacation days

Ten paid holidays

FERS retirement system

Health insurance

Thrift Savings Plan

Life insurance options

Hazardous duty retirement benefits

Descripción de la vacante

United States Courts in Montgomery, AL seeks a Probation Services Technician to provide technical, administrative, and clerical support to U.S. Probation Officers. The role requires strong organization, ability to handle multiple deadlines, and strict confidentiality.

It offers permanent, full-time work in a federal office setting. Responsibilities include database management, case record research, urine test handling, information screening, collateral requests, and comprehensive clerical tasks.

Formación

• Undergraduate or graduate degree in social work, criminal justice, criminology, psychology, sociology, human relations, or a related field.
• Ability to communicate effectively both orally and in writing.
• Skill in using personal computers and software applications, specifically Windows 10, scanners, copy machines, data entry, MS Office 365, and Outlook.
• Flexibility in adapting to workplace changes.
• Ability to maintain confidentiality.
• Ability to work in a team setting.
• Ability to meet required deadlines and maintain tracking systems related to cases.
• Ability to maintain concentration despite interruptions.
• Ability to type.
• Good knowledge of office procedures, practices, and processes.
• Extensive knowledge of proper grammar usage and the ability to edit efficiently.
• General knowledge of the criminal justice system and legal terminology.

Responsabilidades

• Assists officers using various national and local programs/databases, including Accurint, ATLAS, CAPTURE, e-Justice, BOP Red Flag report, archive requests, CM/ECF, LENS, and RRC.
• Opens, closes, and updates information into computerized records, including PACTS. Research information from case records and enter into system as appropriate.
• Conduct same gender urinalysis and maintain chain of custody of urinalysis testing materials. Maintain records of test results and inform probation officers of test results.
• Screens telephone calls and visitors, answers routine questions, aids as authorized and refers the person(s) to officers or to the appropriate agency based on knowledge of officers’ activities and office operations, policy and procedures.
• Assists officers in requesting and responding to collateral requests for information in the approved format.
• Provides general clerical office support by performing any or all of the following tasks:answers telephones and takes messages, copies and distributes documents, sends and receives faxesand electronic mail messages, receives all incoming mail and packages, completes receiving reports,and distributes accordingly.
• Performs other duties as assigned.

Conocimientos

Effective communication

MS Office 365

Windows 10

Data entry

Teamwork

Educación

Undergraduate or graduate degree in social work or related field

Herramientas

Accurint

ATLAS

CAPTURE

e-Justice

PACTS

Descripción del empleo

United States Courts in Montgomery, AL seeks a Probation Services Technician to provide technical, administrative, and clerical support to U.S. Probation Officers. The role requires strong organization, ability to handle multiple deadlines, and strict confidentiality.

It offers permanent, full-time work in a federal office setting. Responsibilities include database management, case record research, urine test handling, information screening, collateral requests, and comprehensive clerical tasks.