Probation Services Clerk

City of Pasco; Pasco (WA); On-site; USD 53,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

Life insurance

Vacation & sick leave

Holidays

Retirement benefits

Deferred compensation plan

Job summary

City of Pasco, WA is seeking a Probation Services Clerk to support the Municipal Court Probation Division with clerical, records, scheduling, customer service, and probation-related duties. The role requires strong attention to detail, confidentiality, professionalism, and clear communication while handling inquiries about probation orders and scheduling.

Ideal candidates have a high school diploma or GED and at least two years of general clerical experience; Spanish language ability is a plus.

Qualifications

• High school diploma or G.E.D.
• Two (2) years of general clerical experience.

Responsibilities

• Prepare case files and records, schedule appointments using PC and database programs.
• Enter records and information into automated systems and provide court-related information to other agencies.
• Sort and distribute incoming mail and type/distribute reports.
• Provide probation-related information to the public and other departments.

Skills

General clerical experience

Spanish language (preferred)

Customer service

Attention to detail

Education

High school diploma or GED

Tools

Database systems

Case management systems

Job description

LOCATION:

City of Pasco, WA– On-site

SALARY

$25.56 – $30.69 Hourly / $53,164.80 – $63,835.20 Annually depending on qualifications

JOB TYPE

Regular / Full-Time

UNION STATUS

Non-Union /Non-Represented

FLSA STATUS

Non-Exempt

WORK SCHEDULE

Monday – Friday, 8am-5pm

CLOSING DATE

September 10th, 2026

THE ROLE:

As a Probation Services Clerk, you will play an important role in supporting the non-judicial functions of the Pasco Municipal Court Probation Division. This position performs a variety of clerical, records, scheduling, customer service, and probation-related support duties.

The ideal candidate will have general clerical experience, strong attention to detail, excellent customer service skills, and the ability to maintain complete and accurate records in a confidential court environment. This role requires professionalism, clear communication, organization, and the ability to respond to telephone and in-person inquiries regarding probation orders and scheduling.

You will prepare case files and records, schedule appointments using personal computer and database programs, enter records and information into automated systems, sort and distribute incoming mail, type and distribute reports, and provide court-related information to other agencies and departments in support of the Municipal Court Probation Division.

This position may serve as an interpreter to assist in understanding court-related probation matters.

Review Full Job Description Here

REQUIRED MINIMUM QUALIFICATIONS

• High school diploma or G.E.D.
• Two (2) years of general clerical experience.

PREFERRED QUALIFICATIONS:

• Previous experience in local government, court, legal, probation, law enforcement, or other confidential office environment.
• Experience using database systems, case management systems, or other specialized software programs.
• Experience preparing case files,maintainingrecords, scheduling appointments, and processing confidential information.
• Experience responding to telephone and in-person inquiries in a professional office or public-facing environment.
• Strong customer service, organization, communication, and problem-solving skills.
• Ability to work respectfully and professionally with coworkers, departments, outside agencies, and members of the public.
• Ability to speak, read, and write Spanish.

COMPREHENSIVE BENEFITS PACKAGE:

The City offers a full benefits package for the employee and all eligible dependents covered at low premiums including:

• Medical coverage is available at tiered monthly rates based on plan selection and coverage level. Dental coverage is available at $11.59/month and vision coverage at $6.54/month.
• Basic life insurance paid for by the City and employee sponsored supplemental life insurance.
• 12 days of vacation during the 1st year of employment and 12 days of sick leave which are available for use upon accrual.
• 10 holidays, plus each employee receives 1 floating holiday each year.
• Washington State Department of Retirement Systems (DRS), which offers a guaranteed monthly benefit once vesting criteria has been met.
• In addition to DRS, employees may also contribute to a 457 Deferred Compensation Plan, that offers a pre-tax contribution of 4% from theCity.
• Other benefits offered: Comprehensive Employee Assistance Program, Tuition Assistance, Flexible Spending Plan, Long-Term Disability, Aflac, and Flexible Schedule, per department approval.

SAFETY/WORK CONDITIONS:

• Work is primarily performed in an office environment while stationed at a desk using a computer.
• Physical: This positionfrequentlystands at the front counter and moves about the office to access files and file cabinets.
• This positionfrequentlymoves files weighing up to 20 pounds.
• Hazards: This position maycome in contact withindividuals who are angry, upset, or hostile.

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If you're seeking a fulfilling career that allows you to contribute to a thriving community and grow both personally and professionally, the City of Pasco is the place for you.

Please call or text HR at(509) 545-3408or email [e-mail], with questions regarding employment opportunities with the City of Pasco.

The City of Pasco is an Equal Opportunity Employer dedicated to recruiting and retaining a highly qualified and diverse workforce.

All applicants are considered for employment without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, or any other status protected by federal, state, or local law.

In accordance with the Americans with Disabilities Act, reasonable accommodations will be provided to qualified individuals with disabilities to participate in the application and selection process upon request. Individuals who require accommodation must notify the Human Resources Department at the time of application and prior to the closing date by calling 509-545-3408.

The City of Pasco is committed to supporting diversity and creating an inclusive environment for all employees.

If your experience does not exactly match each and every qualification, apply anyway! You may be exactly what we are looking for!