Probation Aide

Cobb County Government; Marietta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Cobb County Government's State Court’s Sentence Enforcement Unit is seeking a motivated administrative assistant to support probation matters. The role performs initial probation intake for misdemeanor probationers, manages the unit's reception area, and assists Probation Officers with a range of clerical duties.

Responsibilities include frontline customer service by phone, mail, and in person; processing subpoenas, court orders, and other documents; data entry and maintaining filing systems;

Qualifications

• High School Diploma or GED required.
• Two years of experience providing administrative or clerical support preferred.
• Background in business administration and advanced MS Office skills are a plus.

Responsibilities

• Assist with probation intake for misdemeanor probationers.
• Oversee unit reception area and provide information on court activities and processes.
• Process subpoenas, court orders, continuances, and other legal documents within time frames.
• Enter data from court documents into databases and maintain accurate records and filing systems.
• Support Probation Officers with administrative duties and participate in special projects.

Skills

Administrative support

Customer service

Data entry

Microsoft Word

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Office Suite

Job description

Assigned to State Court’s Sentence Enforcement Unit, this role assists with probation matters by performing initial probation intake functions with misdemeanor probationers sentenced to serve on probation, overseeing the unit’s reception area to assist probationers, and supporting Probation Officers with a range of administrative duties.

To learn more about the benefits Cobb County Government employees receive, please visit our Employee Benefits page at https://www.cobbcounty.gov/human-resources/employee-benefits/medical-benefits

This position requires completion of skills testing (Data entry and Microsoft Word) to move forward in the hiring process. The skills testing information and link will be sent via email, after the closing date of this job announcement on November 17th, 2026 for applications received that successfully meet qualifications for this position. Skills testing must be completed by November 20th, 2026, 11:59 PM. Please note, failure to complete the assessment will disqualify you from consideration for this position.

Performs customer service functions by telephone, by mail, and in person: provides information and assistance regarding court activities, services, procedures, documentation, fees, case status/disposition, or other issues; reviews and accepts legal documents in accordance with court procedures and prescribed time frames; distributes forms and documentation; responds to routine and complex questions or complaints; researches problems/complaints; and initiates problem resolution.

Processes various court-related documentation in accordance with court procedures and time frames: assists in preparing, receiving, responding to, and processing subpoenas, court orders, continuances, probation warrants, case initiation documents, case dispositions, citations, and other legal documents; receives and date stamps legal documents; distributes and submits information and legal documents to appropriate parties; reviews, verifies, records and files documentation and records helps to maintain spreadsheets and print needed reports.

Processes mail including forwarding court payments, fees, and court documents to the Clerk's Office.

Enters data from court and legal documents into computer systems, databases and applications: indexes and records court case information and legal documents audits and reviews data for accuracy; transfers case disposition information and maintains accurate records and filing systems.

Performs computer related tasks requiring broad working knowledge of a wide variety of standard computer applications, i.e. word processing, database systems, spreadsheet programs, calendar, schedulers, and electronic file maintenance.

May assist in leading work activities of co-workers; confers with co-workers and assists with complex problem/situations; provides technical support and may assist with training new staff and instructing co-workers regarding proper use of equipment.

Participates in special projects as requested by supervision; may coordinate staff activities within assigned unit.

Performs other related duties as assigned.

Minimum Qualifications

High School Diploma or GED required; supplemented by two years of experience providing administrative or clerical support.

Preferred Qualifications

Background in business administration with advanced skills in Microsoft Office Suite and proven experience working professionally and respectfully with individuals from diverse backgrounds, including misdemeanor probationers. Adept at handling challenging situations calmly and strategically through well-considered, methodical approaches.

Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.

Sensory Requirements

Some tasks require the ability to communicate orally.

Environmental Factors

Essential functions are regularly performed without exposure to adverse environmental conditions.

EEO Statement

Cobb County Government is proud to be an equal opportunity employer. We encourage applications from all qualified individuals, regardless of race, color, national origin, sex, religion, age, disability, or any other legally protected status.