Proactive Health Coach & Care Navigator

Van Diest Medical Center; Webster City (IA); On-site; USD 52,000 - 68,000; Full time

Job summary

Van Diest Medical Center in Webster City, IA seeks a care management professional to support proactive patient care. The role centers on care coordination, registry oversight, outreach, and maintaining high-quality standards in the clinic.

Responsibilities include maintaining the disease registry, generating quality reports, performing data abstraction, and coordinating care with the RN Health Coach and other providers. 36 hours per week (0.9 FTE).

Responsibilities

• Oversees the disease registry database and creates quality performance reports for patient, physician, and clinic levels.
• Performs proactive outreach to patients overdue for visits, labs, or referrals; arranges follow‑ups per protocol.
• Oversees pre-visit chart review by providing disease registry visit manager forms to address gaps in care.
• Assists the RN Health Coach by scheduling appointments or referrals to community resources and educators.
• Performs data abstraction from various electronic systems and supports Medicare Advantage Star programs and other incentives.
• Participates in quality improvement activities and meets regularly with the Care Management Team for ongoing education.

Job description

Van Diest Medical Center in Webster City, IA seeks a care management professional to support proactive patient care. The role centers on care coordination, registry oversight, outreach, and maintaining high-quality standards in the clinic.

Responsibilities include maintaining the disease registry, generating quality reports, performing data abstraction, and coordinating care with the RN Health Coach and other providers. 36 hours per week (0.9 FTE).