Pro Shop Manager

NOVA Parks; Sterling (VA); On-site; USD 1,000; Part time

Job summary

NOVA Parks is seeking a Pro Shop Manager to oversee the operations at the golf course, including staff management, inventory control, and customer service. This part-time role requires a high school diploma, relevant experience, and certifications to ensure compliance with safety and service standards. The ideal candidate should be flexible and able to manage various demands, contributing to the smooth running of a vibrant recreational facility.

Benefits

Health benefits

Qualifications

• Experience in customer service, golf course management.
• Certifications for ServSafe and TIPS preferred.
• Ability to deal effectively with the public.

Responsibilities

• Supervise operations including facility opening and closing.
• Ensure cleanliness and safety of the pro shop and clubhouse.
• Assist with inventory control and customer service tasks.

Skills

Customer service

Supervisory skills

Flexibility

Education

High school diploma

Job description

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The Pro Shop Manager assists with the operation and supervision of the clubhouse, golf course, staff, volunteers, facilities, inventory, and marketing as well as the planning and coordination of golf leagues, outings, and our instruction program. This position is part-time, up to 40 hours per week, with health benefits offered. Due to the selling of alcohol, applicants must be at least 21 years of age.

Pay Rate: $18.00 per hour

Major Duties/Specific Tasks

• Supervise operations which may include opening and closing of facility, ordering and maintaining supplies, cash handling and bank deposits.
• Supervise work of seasonal employees and volunteers which may include scheduling and training.
• Assist with inventory controls.
• Ensure cleanliness of pro shop and clubhouse (inside and outside), including picking up ground trash, emptying trash cans, cleaning of restrooms, and performing manual labor and related duties as assigned.
• Ensure NOVA Parks safety, business standards, and other standards inherent to the operation are being followed.
• Assist with public relations and customer service by greeting visitors, handling inquiries, providing information and assistance, and informing patrons of rules and regulations.
• Interpret NOVA Parks rules and regulations.
• Assist with golf tournaments and special events as needed.
• Assist with coordination of league play.
• Prepare and maintain appropriate records.
• Operate and assist with the management of the golf course tee sheet and point of sale system as well as other computer programs used to manage the operation.
• Attend and participate in staff meetings and in-service training.
• Report unsafe conditions to course management.
• Carry out additional duties as assigned by course management.
  
  

Minimum Qualifications

• Must be minimum age of 21 (Virginia Department of Alcoholic Beverage Control requirement).
• High school diploma and two years of progressively responsible experience in customer service, golf course management or equivalent combination of education, training and experience.
• Must have certification or be able to obtain certification “ServSafe”
• Must have certification or be able to obtain certification in the “Training for Intervention Program” (TIPS) for serving alcoholic beverages.
• Working knowledge of and experience in the game of golf and operation of facility.
• Knowledge and experience in the operation of a retail merchandise facility.
• Working knowledge of NOVA Parks standards and ability to adhere to standards.
• Demonstrated supervisory skills.
• Ability to deal effectively with the public.
• Ability to be flexible in meeting a variety of demands and conditions.
• Ability to operate a cash register.
• Working knowledge of computers.
• Strength and dexterity necessary to perform all required tasks, including lifting, stooping, bending, and working in tiring and uncomfortable positions.
• Ability to perform a variety of duties including custodial tasks.
• Availability to work a variable work schedule, which may include early and late hours, and weekends and holidays.
• Possession of or ability to obtain necessary licenses or certifications.
• Possession of or ability to obtain valid driver’s license, must maintain safe driving record.
• Required to purchase and wear standard uniform.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Management and Manufacturing

• Industries

  Government Administration and Recreational Facilities

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