Pro Shop Attendant

CoralTree Hospitality Group; Virginia, Northern (IL, KY); Hybrid; USD 18,000 - 26,000; Full time

Job summary

Cutalongat Tributer Resort in Mineral, Virginia, seeks a friendly Pro Shop associate to greet golfers, assist customers, and drive sales of golf equipment and apparel.

Responsibilities include processing tee-time reservations, stocking shelves, operating the POS, and providing product recommendations to guests while maintaining a clean, welcoming shop environment.

Qualifications

• High school diploma or equivalent required.
• Previous retail or customer service experience preferred.
• Passion for golf and knowledge of golf equipment is a plus.
• Excellent communication and interpersonal skills.
• Ability to lift up to 25 lbs. and stand for extended periods; ability to work weekends and holidays.

Responsibilities

• Greet and assist golfers and visitors with their needs, providing a high level of customer service.
• Sell golf equipment, apparel, accessories, and other merchandise in the Pro Shop, ensuring an organized and inviting sales floor.
• Assist with tee-time reservations, check-in golfers, and ensure accurate records are maintained for rounds played.
• Assist with stocking shelves, monitoring inventory levels, and ensuring that the shop is properly organized and clean.
• Process transactions for tee times, golf carts, rental clubs, other equipment, and products with proper tracking and coordination with staff.
• Assist with organizing and managing golf tournaments and events, including participant check-in and scorekeeping.

Skills

Customer service

Retail experience

Golf knowledge

Communication skills

Teamwork

Education

High school diploma or equivalent

Job description

Overview

AboutCutalongat Tributer Resort

Located in Mineral, Virginia,Cutalongat Tributer Resort spans1,000 acresbordering Lake Anna and is poised to become a premier destination in Virginia. The development plan includes 891 residential entitlements,includingestate homes and homesites, executive homesites, cottages, villas,townhomesand luxury condominium accommodations. The resort's planned amenities include a spa & wellness center, multiple restaurants, social and conference meetingspaceand a rich array of resort activities all anchored by the prestigiousCutalongGolf Club.

Responsibilities

General responsibilities include:

• Greet and assist golfers and visitors with their needs, providing a high level of customer service.
• Sell golf equipment, apparel, accessories, and other merchandise in the Pro Shop, ensuring an organized and inviting sales floor.
• Assist with tee-time reservations, check-in golfers, and ensure accurate records are maintained for rounds played.
• Assist with stocking shelves, monitoring inventory levels, and ensuring that the shop is properly organized and clean.
• Process transactions for tee times, golf carts, rental clubs, other equipment, and products. Ensuring proper tracking of rentals and communication with supervisors and outside staff.
• Assist with organizing and managing golf tournaments and events, including checking in participants, assisting with scoring, and providing event materials.
• Accurately process sales transactions using the point-of-sale (POS) system, handling cash, credit card payments, and receipts.
• Maintain knowledge of golf products, services, and promotions to provide informed recommendations to customers.
• Work closely with other staff members to ensure smooth operations and assist with other duties assigned by the Professional Golf Staff as needed.

Qualifications

• High school diploma or equivalent required
• Previous retail or customer service experience, preferably in a golf-related environment
• Passion for golf and knowledge of golf equipment and apparel is a plus
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, customer-facing environment
• Ability to lift up to 25 lbs. and stand for extended periods
• Ability to work weekends, holidays, and flexible hours

Salary: $16 per hour (hourly)