Overview
Offers superior customer service while selling merchandise and assisting management in merchandising, inventory control, reservations, and special events preparation.
Experience Required
- High school diploma or general education degree (GED); or equivalent combination of education and experience.
- One to three months related experience and/or training preferred.
- Ability to read and speak English may be required to perform job duties.
- Active tennis player with knowledge of the game.
- Retail sales experience is preferred.
- Computer proficiency including Jonas POS, Microsoft Office applications, social media, and tennis-related programs such as tennisdirector.com.
- Regularly lifts up to 10 pounds and occasionally lifts up to 50 pounds.
Essential Responsibilities
- Perform opening and closing procedures for the shop or store as determined by management.
- Maintain accountability for POS transactions.
- Collect applicable fees from members, guests, and outside patrons upon arrival.
- Make court, clinic, lesson, and special event reservations in person or by phone.
- Assist guests by selling merchandise and providing information professionally.
- Assist with rotating stock and keeping displays clean and orderly.
- Assist with general cleaning of the shop or store.
- Assist the shop supervisor with creating appealing displays.
- Assist with monthly physical inventories.
- May work with coaches to facilitate orderly start and play times.
- Incorporate safe work practices in job performance.
- Maintain regular and reliable attendance.
- Perform other duties as required.
Benefits
- Healthcare benefits: Medical, Dental, and Vision coverage.
- Retirement benefits: 401(k) with employer match (19 years of age and older).