Pro Shop Attendant

Troon International; Oak Forest (IL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

401k

Holiday Pay

Job summary

Troon is seeking a Pro Shop Attendant at George Dunne National Golf Club in Oak Forest, IL. The role involves inside and outside duties, handling reservations, processing payments, and ensuring smooth guest experiences from check-in to tee time.

Candidates should have strong communication skills, basic computer knowledge, reliability, and a passion for golf. Compensation is $15.00 per hour with EAP, 401k, and holiday pay. Join a team managed by Troon to deliver quality guest service.

Qualifications

• Must have strong communication and interpersonal skills.
• Must be coachable and have basic computer skills.
• Must be dependable and have a strong work ethic.
• Knowledge about the game of golf preferred.

Responsibilities

• Process reservations for golf course guests as an Inside staff member.
• Provide customer service to arriving guests to help expedite check-in process.
• Arrange and display golf shop inventory as directed.
• Collect green and cart fees and process in the POS system.
• Maintain a clean, safe workplace; reconcile cash and day-end accounts.
• Assist with setup of equipment and golf carts.
• Welcome and greet guests as Outside staff; explain rules and etiquette.
• Wash and sanitize golf carts; organize storage areas and practice facility.
• Assist with the setup of carts and equipment for regular tee times or outings.
• Ensure there are four players per group when possible; manage pace of play.

Skills

Communication skills

Coachability

Basic computer skills

Dependable / work ethic

Golf knowledge

Job description

Description

George Dunne National Golf Club in Oak Forest, IL is excited to announce the exceptional career opportunity of Pro Shop Attendant.Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.

Compensation: $15.00 per hour

Qualifications, Experience and Skill Requirements:

Must have strong communication and interpersonal skills

Must be coachable and have basic computer skills

Must be dependable and have a strong work ethic

Knowledge about the game of golf preferred

General Description of Duties and Responsibilities:

When acting as an \"Inside\" staff member :

Responsible for processing customer reservations for guests of the golf course

Provides customer service to arriving guests to help expedite check-in process

Arranges and displays golf shop inventory as necessary and directed

Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained

Assists in maintaining a clean, safe workplace

Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day

Ensure property and it's amenities are secured daily

Assist with set‑up of equipment and golf carts

Perform related duties as assigned by General Manager

When acting as an “Outside” staff member :

Responsible for welcoming and greeting of guests and players in a friendly manner

Explaining rules and course etiquette to all groups if needed

Wash and sanitize golf cart fleet, maintain organized storage areas and practice facility

Assist with the set‑up and organization of the golf carts and equipment for any regular tee time starts or outing

Facilitate orderly and timely pace of play of groups to prevent delays

Answer all questions in a friendly manner. Keep a record of starting times and golf cart numbers for each group when necessary

Ensure that each group has four players if possible

Responsible for the picking up and cleaning practice balls when scheduled

Ensure property and it's amenities are secured daily

Perform related duties as assigned by General Manager

Benefits & Compensations:

Employee Assistance Program (EAP).

401k (19+).

Holiday Pay.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About Troon

Troon started as one facility in 1990 and has since grown to become the world’s largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visithttps://www.troon.com/ .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.