Pro Shop Attendant

Troon International; Naples (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Troon International in Naples, FL, is looking for a dedicated Pro Shop Attendant. This role involves processing customer reservations, providing exceptional service, and maintaining the golf shop. Candidates should possess strong communication skills and a positive work ethic, with a passion for golf being a plus.

Join a leading hospitality organization that values energy and kindness, offering you the chance to grow in a rewarding environment.

Qualifications

• Strong communication and interpersonal skills are critical.
• Must be coachable and have basic computer skills.
• Dependability and a strong work ethic are required.

Responsibilities

• Process customer reservations for guests at the golf course.
• Provide customer service to expedite guest check-in.
• Maintain a clean and organized golf shop.

Skills

Strong communication skills

Interpersonal skills

Coachable

Basic computer skills

Dependability

Strong work ethic

Knowledge about golf

Job description

Lakewood Country Club 4235 Lakewood Blvd Naples, FL 34112, USA

Lakewood Country Club, located in Naples, FL, is pleased to announce an excellent career opportunity for a Pro Shop Attendant! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.

Qualifications, Experience and Skill Requirements

• Must have strong communication and interpersonal skills
• Must be coachable and have basic computer skills
• Must be dependable and have a strong work ethic
• Knowledge about the game of golf preferred

General Description of Duties and Responsibilities

When acting as an "Inside" staff member

• Responsible for processing customer reservations for guests of the golf course
• Provides customer service to arriving guests to help expedite check‑in process
• Arranges and displays golf shop inventory as necessary and directed
• Collects green and cart fees (and other revenue) from guests and processes in the POS system as trainer
• Assists in maintaining a clean, safe workplace
• Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
• Ensure property and its amenities are secured daily
• Assist with set‑up of equipment and golf cart

Perform related duties as assigned by General Manager

• When acting as an "Outside" staff member
• Responsible for welcoming and greeting of guests and players in a friendly manner
• Explaining rules and course etiquette to all groups if needed
• Wash and sanitize golf cart fleet, maintain organized storage areas and practice facility
• Assist with the set‑up and organization of the golf carts and equipment for any regular tee time starts or outing
• Facilitate orderly and timely pace of play of groups to prevent delay
• Answer all questions in a friendly manner. Keep a record of starting times and golf cart numbers for each group when necessary
• Ensure that each group has four players if possible
• Responsible for the picking up and cleaning practice balls when scheduled
• Ensure property and its amenities are secured daily
• Perform related duties as assigned by General Manager

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the worldwide largest professional club management company specializing in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.