Pro Shop Attendant

picateam; Ashdown (AR); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Golf privileges

Merchandise discounts

Resort perks

Job summary

picateam is hiring a Pro Shop Attendant in Ashdown, Arkansas. This role involves providing friendly service while managing tee times and retail sales. The successful candidate will maintain a welcoming atmosphere and support smooth course operations.

Candidates should have customer service experience, communication skills, and a flexible schedule. Benefits like golf privileges and merchandise discounts may be available.

Qualifications

• Previous customer service or retail experience preferred.
• Friendly, professional demeanor with strong communication skills.
• Basic math skills and comfort operating a point-of-sale system.
• Knowledge of golf, course etiquette, and equipment a plus.
• Ability to multitask in a fast-paced, guest-focused environment.
• Flexible availability, including early mornings, weekends, and holidays.

Responsibilities

• Greet guests warmly and provide excellent customer service.
• Schedule and manage tee times, check in players, and collect fees.
• Operate the point-of-sale system and process transactions accurately.
• Maintain organized and visually appealing merchandise displays.
• Assist customers with merchandise selection and inquiries.
• Handle reservations, league sign-ups, and tournament registrations.
• Keep the pro shop clean and orderly.

Skills

Customer service

Point-of-sale operation

Golf knowledge

Communication skills

Multitasking

Job description

The Pro Shop Attendant is the first point of contact for golfers and guests, providing friendly, professional service while managing tee times, retail sales, and daily pro shop operations. This role ensures a welcoming atmosphere and smooth flow of play across the course.

Key Responsibilities

• Greet guests warmly and provide excellent customer service in person and over the phone
• Schedule and manage tee times, check in players, and collect green and cart fees
• Operate the point-of-sale system and process retail, food, and beverage transactions accurately
• Maintain organized, well-stocked, and visually appealing merchandise displays
• Assist customers with merchandise selection, club rentals, and general inquiries
• Coordinate cart staging, starter duties, and pace-of-play as needed
• Handle reservations, league sign-ups, and tournament registrations
• Keep the pro shop, counter, and surrounding areas clean and orderly
• Balance the cash drawer and complete opening and closing procedures
• Communicate course conditions, policies, and promotions to guests
• Support golf events, outings, and tournaments as needed

Qualifications

• Previous customer service or retail experience preferred
• Friendly, professional demeanor with strong communication skills
• Basic math skills and comfort operating a point-of-sale system
• Knowledge of golf, course etiquette, and equipment a plus
• Ability to multitask in a fast-paced, guest-focused environment
• Flexible availability, including early mornings, weekends, and holidays

Physical Requirements

• Ability to stand for extended periods
• Ability to lift up to 40 lbs (merchandise, supplies, equipment)
• Ability to work both indoors and outdoors in varying weather conditions
• Repetitive motions including stocking, lifting, and operating equipment

Compensation

Competitive hourly wage based on experience. Golf privileges, merchandise discounts, and resort perks may be available.