Pro Sales Rep, Nursery Yard

Mulhalls; Omaha (NE); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Inclusive work environment

Career growth opportunities

Employee plant discounts

Comprehensive benefits package

Job summary

Mulhalls is seeking a Pro Sales Rep, Nursery Yard in Omaha to manage relationships with our Pro customers. You will help pros find the perfect plants, stage orders in advance, and stay available to meet their needs in alignment with our goal of being the most loved plant shop in the country.

You will report to the Nursery Yard Manager and be part of a team dedicated to exceptional service, plant knowledge, and community engagement.

Qualifications

• 2+ years of customer service experience preferred
• Proficiency with the Microsoft Office suite including Excel, Word, and Outlook

Responsibilities

• Assist Pro customers in selecting plants and products
• Stage and prepare orders ahead of pickup or delivery
• Be available to respond to Pro customers' needs in a timely manner
• Maintain an organized, efficient pickup experience for Pro customers

Skills

Customer service experience

Microsoft Office

Tools

Microsoft Office Suite

Job description

A BIT ABOUT YOU

Diligent and thoughtful, you find comfort in the details and take pride in precision. You work thoroughly and with a sense of urgency, leaving nothing to chance – all with a passion for elevating our community’s outdoor spaces. Being of service is rewarding to you, and you’re known to be understanding, people-oriented, and persistent. With your keen sense of duty and penchant for planning, you bring a supportive and grounded presence wherever you go.

A BIT ABOUT US

We like plants, people, and beautiful spaces. John Mulhall came to Omaha in 1953 to landscape, and now, three generations later, we’re as committed as we’ve ever been to making Omaha a more beautiful place to live. Today we’re a team of a few hundred people, but our focus remains the same: working together to engage our community and share our passion for the beauty of the natural world. And we have fun doing it.

A DAY IN THE LIFE

As the Pro Sales Rep, Nursery Yard, you’ll report to the Nursery Yard Manager. While a member of the greater Nursery Yard team first, you’ll own the relationship between Mulhalls and our Pro customers. Your primary duties will include helping Pros find the perfect plants, staging their orders ahead of time, and being readily available as their needs arise – all in line with our vision to be the most loved plant shop in the country.

YOUR IMPACT

• Model our Customer Journey: The 15:5 Rule, Be the Guide, Keep It Seamless, Forget-Me-Nots, and Close the Deal
• Champion the Pro experience, partnering with our Merchandising + Pro Sales team to manage the needs of our Pro customers
• Lead the Master Pick List process in line with the Master Pick Schedule on a daily basis
• Ensure plants are organized through the pickup and delivery process to provide an efficient pickup experience for our Pro customers and minimize their time onsite

WHAT WE’RE LOOKING FOR

• A belief in and passion for our purpose – beautifying our community
• 2+ years of customer service experience, preferred
• Proficiency in the Microsoft Office suite
• The ability to manage multiple, competing priorities with a consistently positive response to pressure
• The ability to bend and lift 50 pounds, stand for long periods, and work in a variety of weather conditions
• A supportive team player who anticipates problems and works collaboratively to solve them

WHAT WE OFFER

• An inclusive, passionate, and fun work environment
• The opportunity to grow your career in concert with the natural world
• Great potential for personal and professional growth
• An amazing discount on all the plants and plant things you love
• Competitive pay and access to a full benefits package including 401(k), 401(k) match, PTO, paid holidays, medical, vision, dental, family leave, company-paid short-term disability insurance coverage, an Employee Assistance Program for free and confidential mental health, legal, and financial services, referral bonuses, Health Savings Account (HSA) and Flex Spending Account (FSA) options, pet insurance package options, wellness partnerships, community membership partnerships, and retail discount partnerships