Pro Parts Driver: Delivery, Upsell & Customer Care

Advance Auto Parts; Cleveland (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a delivery driver in Cleveland, TN to pick, stage and safely deliver parts to professional customers, collect returns, and support store operations.

You will build relationships with key customers, promote loyalty programs, and help upsell products while maintaining a clean, stocked store environment. The role requires valid driver’s license, safe driving record, basic math, and good communication skills.

Qualifications

• Safe driving and navigation skills.
• Excellent communication with customers and peers.
• Ability to promote products and upsell when appropriate.
• Read and interpret safety rules, procedures, and manuals.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores; drop off weekly/monthly sales flyers and promote loyalty programs.
• Build and maintain relationships with MainStreet and National Pro customers; provide CPP insights.
• Assist in upselling and cross-selling products to increase transaction value.
• Maintain store cleanliness, stock levels, and organized back stock and cycles counts.

Skills

Safe driving

Customer service

Sales aptitude

English communication

Math literacy

Education

High school diploma or equivalent

Tools

Delivery board system

Inventory systems

Job description

Advance Auto Parts Inc. is seeking a delivery driver in Cleveland, TN to pick, stage and safely deliver parts to professional customers, collect returns, and support store operations.

You will build relationships with key customers, promote loyalty programs, and help upsell products while maintaining a clean, stocked store environment. The role requires valid driver’s license, safe driving record, basic math, and good communication skills.