Pro Parts Driver & Customer Solutions Specialist

Advance-Auto-Parts; Mount Orab (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Health benefits

Job summary

Advance Auto Parts is seeking a delivery driver to pick, stage and safely deliver parts to professional customers and to perform essential inventory and stocking duties. You will build relationships with pro customers, upsell where appropriate and maintain a clean store environment.

You will also collect payments, distribute flyers and promote loyalty programs while navigating a delivery board system and assisting in daily operations. Must be flexible to work varied shifts including weekends.

Qualifications

• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and leadership.
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals
• Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
• Ability to work an assortment of days, evenings and weekends as needed

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking, back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Skills

Safe driving

English skills

Customer service

Product knowledge

Flexibility

Education

High school diploma or equivalent

Tools

Delivery board system

Job description

Advance Auto Parts is seeking a delivery driver to pick, stage and safely deliver parts to professional customers and to perform essential inventory and stocking duties. You will build relationships with pro customers, upsell where appropriate and maintain a clean store environment.

You will also collect payments, distribute flyers and promote loyalty programs while navigating a delivery board system and assisting in daily operations. Must be flexible to work varied shifts including weekends.