Pro Parts Delivery Driver | Upsell & Customer Service

Advance Auto Parts Inc.; Parkville (MD); On-site; USD 21,000 - 22,000; Full time

Job summary

Advance Auto Parts Inc. in Parkville, MD is seeking a Delivery Driver to safely pick, stage and deliver parts to pro customers. You’ll upsell, build customer relationships, and maintain store presentation while handling returns and daily credit collection.

You should have a high school diploma or equivalent, a valid driver's license with a clean driving record, and the ability to lift up to 100 pounds with assistance. Automotive parts knowledge is preferred.

Qualifications

• High school diploma or equivalent.
• Must have a valid driver's license with an acceptable driving record.
• Automotive parts experience preferred.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.

Skills

Safe driving

Customer service

English communication

Reading safety rules

Math basics

Education

High school diploma or equivalent

Tools

Delivery board system

Inventory systems

Job description

Advance Auto Parts Inc. in Parkville, MD is seeking a Delivery Driver to safely pick, stage and deliver parts to pro customers. You’ll upsell, build customer relationships, and maintain store presentation while handling returns and daily credit collection.

You should have a high school diploma or equivalent, a valid driver's license with a clean driving record, and the ability to lift up to 100 pounds with assistance. Automotive parts knowledge is preferred.