Pro Parts Delivery Driver — Customer Relationships & Upsell

Advance Auto Parts; Saint Augustine (FL); On-site; USD 28,000 - 40,000; Full time

Job summary

Advance Auto Parts in Saint Augustine, FL is seeking a proactive Driver to pick, stage and deliver parts to pro customers, handle returns, and support sales initiatives. You will maintain store cleanliness, stock inventory, and engage with customers to recommend parts or services.

Requirements include a valid driver’s license and the ability to work varied shifts. This role emphasizes safe driving, customer service, and teamwork in a fast-paced retail environment.

Qualifications

• Must have a valid driver's license with an acceptable driving record.
• Excellent customer service and communication skills.
• Ability to upsell and cross-sell while assisting customers.

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Skills

Safe driving

Navigation ability

Friendly communication

Persuasive communication

Sales aptitude

Customer service orientation

Identify customer needs

Recommend solutions

Education

High school diploma or equivalent

Tools

Delivery board system

Inventory systems

Job description

Advance Auto Parts in Saint Augustine, FL is seeking a proactive Driver to pick, stage and deliver parts to pro customers, handle returns, and support sales initiatives. You will maintain store cleanliness, stock inventory, and engage with customers to recommend parts or services.

Requirements include a valid driver’s license and the ability to work varied shifts. This role emphasizes safe driving, customer service, and teamwork in a fast-paced retail environment.