Pro Parts Delivery Driver & Customer Advocate

Advance Auto Parts Inc.; Stevens Point (WI); On-site; USD 21,000 - 28,000; Full time

Job summary

Advance Auto Parts Inc. in Wisconsin is seeking a Delivery Driver responsible for picking, staging and safely delivering parts to pro customers, picking up returns and cores, and supporting sales efforts while upholding store standards.

You will build relationships with MainStreet and National Pro customers, assist in upselling, maintain inventory knowledge, and ensure excellent customer service. Must have a valid license and be willing to work varied shifts.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license with clean driving record.
• Ability to read and interpret safety rules and manuals.
• Ability to lift up to 50 lbs regularly and up to 100 lbs with assistance.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Other duties as assigned

Skills

Safe driving

Customer service

Sales aptitude

Communication

Delivery navigation

Inventory systems

Education

High school diploma or equivalent

Tools

Delivery board system

Inventory systems

Job description

Advance Auto Parts Inc. in Wisconsin is seeking a Delivery Driver responsible for picking, staging and safely delivering parts to pro customers, picking up returns and cores, and supporting sales efforts while upholding store standards.

You will build relationships with MainStreet and National Pro customers, assist in upselling, maintain inventory knowledge, and ensure excellent customer service. Must have a valid license and be willing to work varied shifts.