Pro Parts Delivery & Customer Success Specialist

Advance Auto Parts Inc.; Braselton (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Delivery Driver to pick, stage and safely deliver parts to pro customers, pick up returns and cores, and drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.

You will build and maintain relationships with MainStreet and National Pro customers, assist in upselling and cross-selling to increase average transaction value, and keep the store clean and organized.

Qualifications

• High school diploma or equivalent.
• Must have a valid driver's license with a clean driving record.
• Ability to read safety rules and parts catalogs.
• Experience in automotive parts is preferred.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers and promote loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking and cycle counts.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Other duties as assigned.

Skills

Safe driving

Customer service

Sales aptitude

Identify customer needs

Engaging customers

Learn about products

Education

High school diploma or equivalent

Tools

Delivery board system

Back stock inventory systems

Parts catalogs

Job description

Advance Auto Parts Inc. is seeking a Delivery Driver to pick, stage and safely deliver parts to pro customers, pick up returns and cores, and drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.

You will build and maintain relationships with MainStreet and National Pro customers, assist in upselling and cross-selling to increase average transaction value, and keep the store clean and organized.