Pro Parts Delivery & Customer Solutions Specialist

Talentify; Urbana (MD); On-site; USD 22,000 - 25,000; Full time

Job summary

Advance Auto Parts is seeking a delivery driver to pick, stage, and safely deliver parts to professional customers. You will also handle returns, promote current sales, manage credit accounts, and upsell products while maintaining store cleanliness and inventory.

The role emphasizes building relationships with customers, using a delivery board system, and providing strong customer service oriented support in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent required.
• Must have a valid driver’s license with acceptable driving record.
• Automotive parts experience is preferred.
• Read and interpret safety rules, manuals and parts catalogs.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers providing CPP insights.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand needs and recommend parts or services.
• Other duties as assigned.

Skills

Safe driving

Delivery board system

Sales aptitude

Customer service

Inventory systems

Education

High school diploma or equivalent

Valid driver’s license

Job description

Advance Auto Parts is seeking a delivery driver to pick, stage, and safely deliver parts to professional customers. You will also handle returns, promote current sales, manage credit accounts, and upsell products while maintaining store cleanliness and inventory.

The role emphasizes building relationships with customers, using a delivery board system, and providing strong customer service oriented support in a fast-paced retail environment.