Pro Parts Delivery & Customer Solutions Driver

Advance Auto Parts; Hampton (VA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Health benefits

Job summary

Advance Auto Parts in Hampton, VA is seeking a Driver to pick, stage and safely deliver parts to pro customers, pick up returns and cores, and promote current sales and loyalty programs.

You will build relationships with MainStreet and National Pro customers while providing insights learned during deliveries, assist in upselling and cross-selling to increase transaction value, and maintain store cleanliness and stock levels.

Qualifications

• Walk-in and pro-customer service experience is beneficial.
• Ability to read and interpret safety and operating procedures.

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking and back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Skills

Safe driving

Navigation ability

Customer service

Sales aptitude

Communication

English proficiency

Upselling ability

Willing to learn products

Automotive parts knowledge

Education

High school diploma or equivalent

Tools

Delivery board system

Job description

Advance Auto Parts in Hampton, VA is seeking a Driver to pick, stage and safely deliver parts to pro customers, pick up returns and cores, and promote current sales and loyalty programs.

You will build relationships with MainStreet and National Pro customers while providing insights learned during deliveries, assist in upselling and cross-selling to increase transaction value, and maintain store cleanliness and stock levels.