Pro Parts Delivery & Customer Care Specialist

Advance Auto Parts Inc.; Jesup (GA); On-site; USD 22,000 - 30,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a delivery driver to pick, stage and deliver parts to professional customers, while promoting loyalty programs. You will handle returns, solicit upsells, and maintain pro customer relationships across routes.

The role requires a valid driver’s license, ability to lift up to 50 pounds regularly and up to 100 pounds with assistance, and strong customer service skills. Bilingual English/Spanish is a plus.

Qualifications

• High school diploma or equivalent is required.
• Must have a valid driver's license with a clean driving record.
• Ability to lift up to 50 lbs repeatedly and up to 100 lbs with assistance.
• Strong communication and customer service skills.
• Willing to learn about products and sales techniques.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pickup returns and cores; drop off flyers and promote loyalty programs.
• Engage with customers, upsell and cross-sell when appropriate.
• Maintain store cleanliness and stock; operate inventory systems.
• Build relationships with MainStreet and National Pro customers.

Skills

Safe driving

Customer service

Delivery navigation

Spanish a plus

Education

High school diploma or equivalent

Job description

Advance Auto Parts Inc. is seeking a delivery driver to pick, stage and deliver parts to professional customers, while promoting loyalty programs. You will handle returns, solicit upsells, and maintain pro customer relationships across routes.

The role requires a valid driver’s license, ability to lift up to 50 pounds regularly and up to 100 pounds with assistance, and strong customer service skills. Bilingual English/Spanish is a plus.