Pro Loader & Garden Center Specialist

Lowe's; Franklin (NC); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Lowe's in Franklin, NC is seeking a Loader/Customer Service Associate to enhance store operations and assist customers with locating, selecting, carrying, and loading merchandise. You will support checkout, fulfillment, and various loading tasks, contributing to a safe, organized shopping environment.

As a loader, you will prepare orders, work with Pro Desk and Garden Center teams, and ensure orders are accurate and ready for pickup. Prior experience at hardware retailers is a plus.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 months experience using common retail technology, such as smartphones and tablets
• Ability to obtain sales-related licensure or registration as may be required by law
• High school diploma or GED
• 6 months Retail experience
• 6 months experience as a Loader at any home improvement or hardware retailer
• 6 months Retail merchandising experience (zone recovery, stocking, down stocking, facing/fronting, pricing, signage, housekeeping)
• 6 months experience inspecting, carrying, loading, and unloading product or material in or out of vehicles

Responsibilities

• Assist customers with locating, selecting, carrying, and loading merchandise
• Support checkout, fulfillment, and customer assistance needs
• Pull, stage, and prepare customer and contractor orders accurately
• Use power equipment and store technology safely for loading and staging
• Maintain in-stock conditions by stocking and replenishing merchandise
• Support large order fulfillment with accuracy and product quality
• Identify and report safety hazards, theft, and security concerns
• Operate store equipment as needed for loading and other tasks
• Communicate stock, product features, warranty, and Lowe's program information to customers and employees
• Follow Lowe's safety policies and procedures and perform additional duties as assigned
• Support Pro Desk and Garden Center loading areas and ensure order readiness for pickup
• Load customer vehicles using proper techniques and maintain safety and quality standards

Skills

Computer literacy

Retail technology experience

Sales licensure (as required)

Education

High school diploma or GED

Tools

Smartphones

Tablets

Job description

Lowe's in Franklin, NC is seeking a Loader/Customer Service Associate to enhance store operations and assist customers with locating, selecting, carrying, and loading merchandise. You will support checkout, fulfillment, and various loading tasks, contributing to a safe, organized shopping environment.

As a loader, you will prepare orders, work with Pro Desk and Garden Center teams, and ensure orders are accurate and ready for pickup. Prior experience at hardware retailers is a plus.