Pro Loader & Customer Fulfillment Specialist

Lowe's; Concord (NC); On-site; USD 18,000 - 25,000; Full time

Job summary

Lowe's stores in Concord, NC seek a Loader to deliver friendly, efficient service. You will assist customers, locate and load merchandise, support checkout and order fulfillment, and maintain safe, organized areas in-store and parking lot.

This role requires basic computer and retail technology experience, the ability to obtain required licensure, and a willingness to work with Pro and Garden Center loading tasks as needed.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Ability to obtain sales related licensure or registration as may be required by law.

Responsibilities

• Provide customer service following Lowe's policies and programs.
• Assist customers with locating, selecting, carrying, and loading merchandise; respond to questions.
• Support checkout, fulfillment, and customer assistance needs throughout the store.
• Pull, stage, and prepare customer and contractor orders accurately and efficiently.
• Operate store equipment safely for loading and moving merchandise.
• Maintain in-stock conditions through replenishment and down stocking.
• Support large order fulfillment while ensuring quality and accuracy.
• Keep carts gathered and work areas clean, safe, and organized.
• Identify and report safety hazards, theft, and security concerns.

Skills

Computer familiarity

Retail technology experience

Licensure eligibility

Education

High school diploma or GED

Job description

Lowe's stores in Concord, NC seek a Loader to deliver friendly, efficient service. You will assist customers, locate and load merchandise, support checkout and order fulfillment, and maintain safe, organized areas in-store and parking lot.

This role requires basic computer and retail technology experience, the ability to obtain required licensure, and a willingness to work with Pro and Garden Center loading tasks as needed.