Pro Desk: Customer Success & Sales

Home Depot; Santa Rosa (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team delivers exceptional service to professional customers, including contractors, property owners, and commercial clients, supporting every stage of the Pro journey from orders to tailored delivery solutions.

Team members build professional relationships, drive sales with product knowledge and loyalty programs, and meet monthly targets while maintaining a clean, safe store environment. Bilingual skills may be preferred at certain locations.

Qualifications

• Provide exceptional customer service and sales support to professional customers.
• Meet monthly sales goals and store metrics.

Responsibilities

• Assist Pro customers at the Pro Desk and in-store locations.
• Support order fulfillment, loading, deliveries, and product recommendations.
• Maintain a clean, organized, and safe store environment and resolve delivery issues.

Skills

Customer service

Bilingual (preferred)

Job description

The Home Depot Pro Customer Service/Sales Team delivers exceptional service to professional customers, including contractors, property owners, and commercial clients, supporting every stage of the Pro journey from orders to tailored delivery solutions.

Team members build professional relationships, drive sales with product knowledge and loyalty programs, and meet monthly targets while maintaining a clean, safe store environment. Bilingual skills may be preferred at certain locations.