Pro Desk: Customer Service & Sales Specialist

The Home Depot; Kenai (AK); On-site; USD 48,000 - 66,000; Full time

Job summary

A leading home improvement retailer in Alaska seeks dedicated team members for their Pro Customer Service/Sales Team. This role involves supporting professional customers such as contractors and property owners throughout their journey, meeting sales goals, and collaborating effectively with the team to provide tailored recommendations and outstanding service. Ideal candidates should be ready to leverage their product knowledge to ensure that every customer's project is a success in a fast-paced environment.

Qualifications

• Proficient in maintaining professional relationships with Pro customers.
• Ability to leverage product knowledge and loyalty programs to drive sales.
• Skilled in collaborating with team members to maintain service standards.

Responsibilities

• Support every stage of the Pro customer journey.
• Meet monthly sales goals and other metrics.
• Communicate advantages over competitors.

Job description

A leading home improvement retailer in Alaska seeks dedicated team members for their Pro Customer Service/Sales Team. This role involves supporting professional customers such as contractors and property owners throughout their journey, meeting sales goals, and collaborating effectively with the team to provide tailored recommendations and outstanding service. Ideal candidates should be ready to leverage their product knowledge to ensure that every customer's project is a success in a fast-paced environment.